Randstad in partnership with The Hanover Insurance Group are actively sourcing for a Workers’ Compensation Defense Legal Secretary to join their team on a temp-hire basis located in Glendale, CA in a hybrid capacity. The Hanover Insurance Group is an industry leading Property & Casualty Insurance Co. with over 170 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) The Hanover Insurance offers a collaborative environment that fosters development and growth.
Position Overview/Summary:
The Workers’ Compensation Defense Legal Secretary supports our in-house counsel in defending workers' compensation claims. You will be the backbone of the litigation process, ensuring that filings are precise, deadlines are met, and communication between claims examiners and the WCAB is seamless.
Responsibilities/Essential Functions:
- E-Filing & Documentation: Expertly navigate the EAMS system for electronic filing of pleadings, motions, and petitions.
- Calendar Management: Proactively manage complex legal calendars, including MSCs, Trials, Depositions, and Lien Conferences.
- Document Preparation: Draft and format legal documents such as Answers, Objections to PTP reports, DORs, and Trial Exhibits.
- Medical-Legal Coordination: Schedule QMEs/AMEs and ensure all necessary medical records are served and filed according to statutory timelines.
- Liaison: On occasion, act as a point of contact for claims adjusters, opposing counsel, and the WCAB.
- Team Player: Manage communication with internal and external associates, timely and professionally.
- Mail Processing: Process both in-bound and out-bound paper and electronic mail
- Flexibility: Able to assist with other support needs as needed.
Required Skills and Experience:
- Experience: Strictly 4+ years of Workers’ Compensation defense experience.
- Technical Skills: Proficiency in EAMS, MS Office Suite, and legal case management software (e.g., Legal Files, Aderant, TimeMatters, or Guidewire).
- Local Knowledge: Deep familiarity with California Workers' Compensation laws and WCAB procedures.
- Efficiency: Ability to handle a high-volume desk with minimal supervision while maintaining a sharp eye for detail.
Physical Demands & Work Environment:
- Ability to use a computer and other standard office equipment.
- Ability to sit and/or stand for extended periods.
- Ability to work in a fast paced, changing environment.
- Ability to perform work in a dynamic environment.
- Ability to work effectively both in-person and virtually
