Workers Compensation Coordinator II

Applications accepted from: ALL PERSONS INTERESTED

Division: Human Resources - Risk Management

Reporting Location: 611 Walker St., 4th Floor Annex, Houston, TX 77002

Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM* *Subject to Change

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
This position is responsible for the oversight and completion of various workers ’compensation assignments for classified departments and supporting both municipal and classified injured workers who qualify for Supplemental and Lifetime Income Benefits. In addition, this position will provide support to Workers’ Compensation Claims Coordinators administering salary continuation payments to the City’s injured employees.

• Facilitates the progression of workers’ compensation cases for assigned departments in accordance with regulations and established procedures.
• Maintains timely, concise, and professional communication, guidance, and education to injured employees, caregivers, and department supervisors.
• Performs a variety of record keeping activities, including but not limited to accurate preparation and/or documentation of communication, work status changes, bona fide offers of employment, statutory employer forms, medical questionnaires, and payroll time codes.
• Collaborates with department partners to maintain an active listing of available transitional duty assignments across city departments.
• Cooperates with department/division leadership to prepare, edit, and revise standard operating procedures, as requested.
• Attends meetings, seminars, and conferences as a representative of the department/division.
• Acts as liaison between the injured employee, the third-party administrator, cross-functional HR teams, labor unions, and other city departments.
• Participates in special projects assigned by the Director and/or the department/division head.
• Facilitates training sessions for injured employees, supervisor/managers, and other key stakeholders.
• Meets various performance measures as established by department.
• Responds timely to the inquiries, requests, and needs of key stakeholders.
• Adapts and maintains effectiveness during times of changing assignments and/or processes.
• Performs other duties, as assigned.

WORKING CONDITIONS
The position is physically comfortable; the individual has discretion about walking, standing, etc.EDUCATION REQUIREMENTS
Requires a Bachelor's degree in Business Administration, Finance, Accounting or a related field.

EXPERIENCE REQUIREMENTS
Four years professional experience in Finance, Accounting or Worker’s Compensation are required; three years of which are in Worker’s Compensation.

SUBSTITUTIONS: Workers’ Compensation related experience at the professional level may be substituted for the education requirement on a year-for-year basis.

LICENSE REQUIREMENTS
A Texas Workers’ Compensation Adjuster License is required.Preference will be given to the candidates with the following:

• Previous experience adjusting workers’ compensation catastrophic claims; and/or
• Previous experience in Risk Management, including but not limited to, possession of AIC or ARM-P designation.
  
  **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.*
  

SELECTION / SKILLS TESTS REQUIRED
Departmentmay administer skills assessment test

SAFETY IMPACT POSITION NO
If yes, this position is subject to random drug testing and if candidate is promoted into this position, he/she must pass an assigned drug test.

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

The salary range is pay grade: 24

APPLICATION PROCEDURES
Only online applicationswill be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period.Applications must be submitted online at:www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting:http://agency.governmentjobs.com/houston/default.cfmor call (832) 393-6032.

If you need special services or accommodations, call (832) 393-6032. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.