Workers’ Compensation Claims Assistant
Location: Sacramento, CA (Onsite)
Schedule: Monday – Friday | 7:30 AM – 4:30 PM
Employment Type: Full-Time
Compensation: Competitive salary + benefits (DOE)
About the Opportunity
A stable California public entity risk pool is seeking a Workers’ Compensation Claims Assistant to support its in-house claims team. This role works closely with experienced indemnity adjusters and a future medical adjuster, providing critical administrative and technical support to ensure claims are handled efficiently and in compliance with California workers’ compensation regulations.
This is a great opportunity for someone with California workers’ compensation experience who enjoys working in a collaborative, team-oriented environment.
Key Responsibilities
- Enter indemnity payments and maintain accurate claim payment records
- Prepare and issue required California DWC notices and regulatory correspondence
- Provide administrative and technical support to workers’ compensation adjusters
- Maintain claim files and documentation in accordance with California compliance requirements
- Assist with claim diary management and follow-up activities
- Process mail, medical reports, and legal correspondence related to claims
- Communicate with internal team members regarding claim activity and documentation needs
- Assist with general claims department workflow and support tasks as needed
Qualifications
- Prior experience supporting a California Workers’ Compensation claims team preferred
- Understanding of California Workers’ Compensation processes and terminology strongly preferred
- Experience issuing DWC notices and processing indemnity payments highly preferred
- Experience working with California jurisdiction claims required
- Experience supporting public entity or public safety (4850) claims is a plus
- Strong attention to detail and organizational skills
- Ability to work in a structured, onsite office environment
- Strong communication and administrative skills
- Proficiency with claims systems and Microsoft Office (Word, Outlook, Excel)
Preferred Background
- Claims Assistant experience
- Workers’ Compensation Claims Clerk experience
- Claims Administrative Assistant experience
- Experience supporting indemnity adjusters
Work Environment & Benefits
- Onsite role in downtown Sacramento
- Employer-paid parking provided
- Stable, team-oriented work environment
- Opportunity to work alongside experienced WC professionals
- Competitive benefits package
