Wholesale Account Manager (direct hire, DTC products, Retail)

A growing consumer brand organization is seeking a detail-oriented and analytical Wholesale Account Manager to support wholesale account operations and sales performance. This role partners closely with sales leadership and cross-functional teams to ensure seamless order execution, reporting accuracy, and vendor coordination. The position requires a highly organized professional who can manage multiple priorities while driving operational efficiency and account growth in a fast-paced environment.

• Type: Fulltime
• Schedule: Regular day hours
• Pay: $70,000 - $88,000 salary, depending on experience
• Annual Bonus Eligible: Yes (around 10%)
• Location: Fairfield, CT - Hybrid

Wholesale Account Manager Requirements

• 2+ years of experience in sales operations, wholesale account management, or related roles
• Strong analytical and problem-solving skills with the ability to interpret sales data and trends
• Excellent organizational skills with strong attention to detail
• Ability to manage multiple projects and priorities in a fast-paced environment
• Strong communication and relationship-building skills with internal and external partners
• Self-motivated with an entrepreneurial mindset
• Proficiency in Excel and PowerPoint required
• Experience with Shopify or wholesale/eCommerce platforms is a plus but not required

Wholesale Account Manager Duties

• Manage day-to-day communication with retail and vendor partners to monitor sales performance, order status, and fulfillment timelines (Costco, Dillard's, TJ Maxx, etc.)
• Build and maintain strong relationships to support account growth and operational efficiency
• Analyze sales trends and performance data to inform replenishment and assortment decisions
• Oversee the full purchase order lifecycle, ensuring accuracy, timeliness, and alignment with internal teams
• Partner with planning, inventory, and production teams to coordinate execution and proactively resolve issues
• Track inventory levels, order flow, and delivery timelines to support wholesale account performance
• Prepare and distribute recurring sales reports and account performance updates
• Maintain accurate account, item setup, and system data across internal platforms
• Collaborate cross-functionally with Inventory, Production, Design, and Sales teams to support product launches and seasonal initiatives
• Maintain key documentation including line sheets, CADs, purchase orders, and seasonal calendars
• Support market preparation, including sample coordination, meeting logistics, and post-meeting follow-ups