WFA Controls Analyst 3 - Supervision Oversight and Support Analyst

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wealth & Investment Management, or WIM, is one of the United States’ leading providers of financial and investment services. WIM provides a full range of personalized wealth management, investment, and retirement products and services to meet clients’ unique needs and help them achieve financial goals. Our mission is to help clients pursue their financial goals with confidence. We accomplish this by:

• Building enduring client relationships through sound, thoughtful, and objective advice
• Developing individualized plans for clients to help meet their financial objectives
• Helping clients build, manage, preserve, and transition their financial resources and wealth

WIM serves clients through the following businesses:

• Wells Fargo Private Bank serves high-net-worth individuals and families.
• Wells Fargo Advisors provides investment advice and guidance to clients through more than 13,200 full-service financial advisors and referrals from more than 5,450 licensed bankers. 
• Wells Fargo Asset Management brings together a strategic balance of investment capabilities to serve the investment needs of institutions, financial advisors, and individuals worldwide.

Through Wells Fargo Private Bank, WIM is also a leading provider of trust, investment, and fiduciary services, including personal trust services and a number of specialized wealth services designed to meet the diverse needs of high-net-worth clients.

WFA Controls Analyst 3 – Supervision Oversight and Support Analyst Responsible for controls analysis and quality of business policy and procedures. Provides proactive solutions. The analyst is the subject matter expert (SME) for associates and regional/senior management on regulatory/compliance policies & procedures, risk management for firm and vendor provided products and services, controls, tools, suitability requirements and training that impacts the retail locations. Reviews controls to manage high risk investment strategies and complex products and evaluates resources in place to monitor risk as well as consult with business units that provide service, products or support. Conducts reviews to ensure risk based suitability analysis of client financials and transactions including trades, potential risk and rewards were understood by the Financial Advisor and Client and all product alternatives were considered to achieve the clients financial objectives. Conducts research and complex analysis in search of current and best practices as well as opportunities for additional synergies and to maximize efficiencies. Responsible for identifying, reviewing and addressing unapproved or high risk activity within accounts or away from the firm as well as conduct preliminary surveillance, monitoring and investigative analysis of certain retail account activity and outside business activity, related controls and provide proactive resolutions. The position is integral in policy/process changes, process improvements, and technology enhancements with a focus on Supervision impact. May serve as back-up to Supervision Analysts and Regional Branch Supervisors. May be required to identify training needs based on analysis as well as create, deliver and track training on an ongoing basis for ad-hoc needs as well as new hire team members.

WFA Centralized Supervision is seeking a talented, experienced professional to join its Supervision Oversight and Support Unit. This role will be primarily responsible for supporting the manager of the centralized Supervision & Oversight Support Team.  This team is responsible for supporting the Transform Supervision (s.c.o.u.t.) efforts. S.c.o.u.t. is a continuous and multi-year initiative to provide a holistic supervision and oversight experience that enables Wells Fargo Advisors to look across systems and data to determine appropriate actions.  

The Supervision & Oversight Support analyst will be responsible for supporting the manager’s leadership, organizational, accountability and strategic direction by assisting in:

• Serving as the s.c.o.u.t. liaison and Epic owner for WFA Supervision
• Intaking new projects by working with stakeholders and end users to assess the business need and related risks, identify process improvements and use that information to define business case for epic – which is work to be done by the IT Agile Release Train (ART)
• Guiding the epic through the solution development, including: working with Product Manager(s) to help define features that make up each epic, coaching the program and development team on the business needs and participation in ART cadences as needed
• Working with portfolio group including other epic owners and transformation team to ensure epics are worked in economically sequenced (priority) order
• Identifying metrics to help measure success
• Reviewing relevant processes and tools to gain an enhanced understanding of Supervision unit needs, including: engaging and understanding evolving CSU and other supervisory department’s responsibilities; and understanding systems, technologies and Supervision tools (i.e. scout, SuperVision, iDeal, Affirm, ZL, Employee Review Dashboard and RAM Service Request)
• Working with the Business Review Group on change priorities, enhancements and defects
• Working with the Supervision Analytics team on the s.c.o.u.t. uploader function in uploading tasks from a spreadsheet into the Supervisory Worklist
• Training Qualified Supervisors (QS) and managers on Supervision tools
• Demo Supervision tools for QSs, managers, Audit, Legal and Regulators
• Support business user testing
• Partners with Controls Unit and Policies & Practices - Compliance to review policies that allow Supervision and lines of business within the Client Relationship Group reasonably comply with all applicable regulations.
• Assist in validating ongoing controls for management metrics and reporting. 
• Coordinate backup support within WFA Centralized Supervision when required
• Complete other duties as assigned by manager

• 6+ years of experience in one or a combination of the following: audit, legal, compliance, or retail branch office in the financial services industry

• Strong research and documentation skills
• Knowledge and understanding of retail brokerage and industry trends
• Independent negotiating experience
• Excellent verbal, written, and interpersonal communication skills
• Ability to interact with all levels of an organization
• Conflict management and decision making skills
• Ability to work independently while balancing the needs of multiple projects
• Effective organizational, multi tasking, and prioritizing skills
• Ability to work in a fast-paced deadline driven environment
• Ability to work independently, make decisions, and instruct others
• Proficient at gathering and analyzing data from multiple sources, identifying trends and presenting analysis through meaningful statistics
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
• Strong research and documentation skills
• Knowledge and understanding of retail brokerage and industry trends
• Excellent verbal, written, and interpersonal communication skills
• Ability to interact with all levels of an organization
• Solid conflict management and decision making skills
• Strong organizational, multi-tasking, and prioritizing skills
• Ability to work in a fast paced deadline driven environment
• Ability to work independently
• FINRA registration including Series 7 and 63 (or FINRA recognized equivalents)
• FINRA registration including Series 9/10 (or FINRA recognized equivalents)

• Proficient at gathering and analyzing data from multiple sources, identifying trends and presenting analysis through meaningful statistics
• Ability to work independently, make decisions, and instruct others
• Ability to work independently while balancing the needs of multiple projects
• Audit, risk management, and/or retail brokerage experience with the proven ability to critically assess risk management practices within sales channel processes. 
• Independent negotiating experience

• Registration for FINRA Series 7 and 66 (or 63 and 65) must be completed within a 90 or 180-day time period contingent upon number of license(s) needed if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance.
• Ability to travel 25% of the time
• Designated insurance license requirements must be completed within a 90 or 180-day time period contingent upon number of license(s) needed if not immediately available to transfer upon hire. Compliance with state law requirements is required.
• Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position. In addition state registration, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA review process at the time of offer acceptance.
• For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite may also be required
• Ability to travel up to 25% of the time

The salary range displayed below is based on a Full-time 40 hour a week schedule.

MO-Saint Louis: Min: $71,700 Mid: $101,000 Max: $130,300

MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO

• All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
  
  Relevant military experience is considered for veterans and transitioning service men and women.
  Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.