Water Mitigation Auditor

Company Description

Wardlaw Claims Service, LLC, established in 1965, is a leading claims management and risk solutions firm and one of the largest privately held independent adjusting firms in the industry. Leveraging industry-leading technology, Wardlaw is committed to delivering services with integrity, accuracy, and excellence.

Role Description

What Is a Mitigation Specialist?

A Mitigation Specialist plays a critical role in the property claims process by reviewing and evaluating water damage mitigation work following property losses. They ensure mitigation efforts are reasonable, necessary, and compliant with industry standards, including proper classification of the loss, scope of work performed, and documentation provided.

Mitigation Specialists analyze invoices, estimates, photos, moisture documentation, and job details to confirm that charges align with the cause and severity of loss, applicable guidelines, and best practices. Their work helps maintain fairness, accuracy, and consistency in claims handling while supporting timely and appropriate claim resolution.

This role is ideal for experienced adjusters who enjoy analytical work, attention to detail, and applying technical knowledge to real-world claims scenarios.

Qualifications

• Strong understanding of water mitigation processes, industry standards, and regulatory compliance.
• Attention to detail, organizational skills, and the ability to analyze and evaluate invoices for accuracy.
• Effective verbal and written communication skills to liaise with clients, vendors, and team members.
• Proficient in using claims management software and other relevant technological tools.
• Problem-solving capabilities with the ability to recommend solutions for discrepancies.
• Previous experience in claims auditing, risk management, or a related field is preferred.
• Ability to balance independent tasks and collaborative projects in a hybrid work environment.