Water Distribution and Metering Superintendent

Responsible for providing leadership, planning, and operational oversight for the City’s water distribution system and meter shop operations. ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

DUTIES

• Plan, organize, and direct day-to-day operations of the water distribution system, including mains, services, valves, hydrants, flushing programs, and line installation and replacement.
• Manage meter shop operations, including installation, bench testing, maintenance, repair, replacement, inventory control, and lifecycle management of residential and commercial meters, including meters located in large meter vaults, ensuring accurate measurement, system reliability, and billing support.
• Develop departmental operating procedures and performance measurement standards that are aligned with industry standards; serve as a contact person for defining and distributing policies and procedures.
• Ensure efficient use of water distribution equipment by monitoring its use and researching new methods to update on current methods and making improvements to the process.
• Monitor and evaluate job performance and conduct performance appraisals.
• Assign job duties, recommend promotion, demotion, transfer and reclassification of employees, and approve leaves within the business unit.
• Ensure work is performed in compliance with applicable federal, state, and local laws, rules, and regulations.
• Train and ensure the current and proper safety procedures are utilized; also identify and implement training needed for employees’ technical development.
• Formulate safety guidelines with other managers and enforce adherence to safety procedures.
• Communicate with other business units, departments, external contractors and developers on utility projects or new connections.
• Prepare business unit management and productivity reports and studies.
• Interpret applicable Federal, State and local ordinances and regulations and assure business unit compliance.
• Provide technical advice and assistance to field personnel and contractors.
• Assist with engineering plans and specifications review for water distribution system capital Improvements projects.
• Participate with city staff in the development review process for new subdivision and building permits that require water distribution system extensions and/or tap and connections to the existing water distribution system.
• Coordinate and inspect the repair, maintenance, connections to, and replacement of water distribution system infrastructure.
• Write memos, operating procedures, and record keeping activities, utilizing provided technology.
• Interface with public on questions concerning the quality of water, water distribution issues, and scheduling new taps or construction of new water lines.
• Investigate internal and external stakeholder concerns and facilitate necessary actions to resolve concern as appropriate; when necessary, communicate directly for identification of service needs and address concern with appropriate written, verbal, or in-person follow-up.

SUPERVISORY/BUDGET RESPONSIBILITIES

• Select, train, supervise, and evaluate staff; recommend assignment/assignment change, retention, discipline, and dismissal.
• Develop, manage, and monitor budget; maintain accurate budget reporting; ensure that operations are cost-effective, and funds are managed wisely.

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• Bachelor’s Degree from an accredited college or university in Construction Management, Engineering, or related field; and,
• Six (6) years’ experience in utility construction and maintenance or related field; and,
• Three (3) years’ experience in a management or supervisory capacity; and,
• Must have a valid Texas Commission on Environmental Quality (TCEQ) Class B Water Distribution license.

OR

• Any combination of related education and experience that will result in a candidate successfully performing the essential functions of the job.

REQUIRED SKILLS/ABILITIES
An individual must be able to perform each essential duty satisfactorily. The list below represents the knowledge, skill, and/or ability to perform this job successfully:

• Knowledge of applicable laws, ordinances, and regulations, as well as City of Denton policies and procedures.
• Knowledge of project management principles, including the ability to review and recommend project improvements based on scope and budget.
• Knowledge of effective research-based strategies, theories, techniques, and methodologies.
• Skill in complex problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill at the intermediate level, working with applicable Microsoft Office 365 products, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle records and complex situations of a confidential nature.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail.
• Ability to motivate, mentor and train through direct and indirect influence.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.

CONDITIONS OF EMPLOYMENT

• Must possess a valid Class A Commercial Driver License (CDL) with Tank Vehicle endorsement and a good driving record OR must possess a valid Class C driver license with a good driving record and the ability to obtain a Class A CDL with Tank Vehicle endorsement within six (6) months of employment.
• Must pass a drug test, driver’s license check, criminal history background check, employment history verification, and social security number verification.
• Must pass a physical examination.
• Must possess and maintain a valid Class B Water Distribution license from TCEQ.
• Must possess or obtain and maintain a valid Class I Wastewater Collections Operator license from TCEQ within eighteen (18) months of employment.

SAFETY

• Ensure equipment is in safe operating condition; perform preventive maintenance on tools and equipment, as appropriate and/or notify leadership immediately of needed repairs.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to leadership.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Safety Sensitive (Subject to random drug testing): Yes.
• Tools/Equipment Used: Standard office equipment, including computer and peripherals; use of motor vehicle; wear appropriate personal protective equipment (PPE) issued by City of Denton that may include gloves, hard hat, safety goggles/eye protection, hearing protection, respiratory protection, steel-toed boots, and uniforms.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Lifting no more than 50 pounds and carrying up to 25 pounds.
• Environment: Works in an office setting and construction site environments; works outside with exposure to sun, heat, cold, humidity, and inclement weather, noise, dust, no/low light, insects, poison oak/ivy, debris, confined spaces, mold, chemicals, odors, heights, potentially hazardous conditions, steep slopes, uneven ground, and rough terrain; occasionally requires irregular and/or prolonged hours.
• Travel: Travel to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours, holidays, and weekends, as needed. Must attend regularly scheduled and special meetings.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

CORE VALUES

• Inclusion
• Collaboration
• Quality Service
• Strategic Focus
• Fiscal Responsibility

TOP TIER BENEFITS

• Medical, dental, and vision coverage in addition to life and disability insurance plans
• Employee Health Clinic
• Paid Vacation Days and Paid Holidays
• Retirement Plan

EEO STATEMENT
The City of Denton is an equal opportunity employer. It is the policy of the City of Denton to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.
ADA/EOE/ADEA
This job description is not an employment agreement, contract agreement, or contract. Management has the exclusive right to alter this job description at any time without notice.