Job Description
Position: Warehouse Supervisor
Department: Warehouse Operations
Reports to: Warehouse Operations Manager
Date: March 2026
About the Company:
Water Lilies Food, LLC is a private equity-backed manufacturer and distributor of premium Asian inspired food. Founded for over 30 years, the Company is in a high-growth phase, supported by a state-of-the-art manufacturing facility in Bay Shore, NY (Suffolk County Long Island), with a second facility scheduled to come online in Q2 2026.
Water Lilies’ growth strategy is centered on private label partnerships with national and regional retailers, complemented by proprietary control brand offerings where private label programs are not feasible. The category remains underdeveloped, creating meaningful runway for growth through disciplined commercialization, category-led selling, and operationally sound go-to-market execution.
Water Lilies’ vision is to be the preferred supplying partner of premium Asian-inspired food, achieved through delivering our products and services with attention to detail, a continuous improvement mindset, agility, and authenticity. Our culture emphasizes collaboration, respect, and accountability.
Employees are empowered to make a meaningful impact, take ownership of their work, and grow alongside the business. The company is backed by Blue Point Capital Partners, a lower middle-market private equity firm with a strong history of scaling founder-led and growth-oriented manufacturing businesses.
Job Summary:
This position is primarily responsible for supervising and coordinating activities of the warehouse, ERP, inventory, and receiving staff. The supervisor will engage in planning, verifying, assigning, and keeping records on incoming shipments (raw materials and packaging) and finished goods freezer. This role will provide daily instruction to the direct reports based on the needs of production. The supervisor position will require strong collaboration with various departments to create seamlessness transitioning from received products through to completion and preparation of shipment to the logistics department. Inclusively, this role will require the ability to interview, assist with hiring, and adequately train and develop employees.
Responsibilities:
- Oversee incoming receiving activities to ensure accuracy, completeness, and condition of goods.
- Determines space requirements and position of raw materials freezer and cooler, dry storage, packaging and finished goods freezer
- Inspects material handling equipment for defects and notifies maintenance personnel or contacts outside service facility for repair.
- Maintains and leads cycle counts
- Effectively utilize ERP system and ensure employees are trained effectively optimize the system
- Maintains material handling equipment maintenance report.
- Directs movement of receiving platform to storage and work areas.
- Adequately maintains inventory and cross collaborates with purchasing and scheduling to ensure correct balance
- Issues written and oral instructions.
- Studies and standardized procedures to improve efficiency of staff.
- Maintains harmony among workers and resolves grievances.
- Prepare composite reports from individual reports from staff.
- Adjust errors and addresses complaints
- Leads and develop inventory control team
- Maintain and reconcile inventory records for all warehouses/locations ensuring correct stock levels are held.
- Investigate and resolve inventory variances across WIP, Finished Goods, Raw Materials, Dries and Packaging, documenting root causes and corrective actions.
- Work collaboratively with Operations, Planning, Procurement and other functions to ensure robust end-to-end processes affecting inventory.
- Maintain a safe, ethical workplace by embedding Company Health & Safety, Food Safety and ethical standards and promoting a Zero Harm mindset.
Requirements / Competencies:
- Associate’s degree or equivalent experience.
- Experience with food processing industry is a plus.
- Experience with Microsoft Office (Word, Excel, PowerPoint)
- Sense of urgency, detailed and project oriented
- Analytical - collects and researches data to use constructively. Designs workflows and procedures.
- Problem Solving - Identifies and resolves problems in a timely manner.
- Technical Skills - Strives to continuously build knowledge and skills and assist staff with training
- Customer Service – Internally and externally when working with various departments within the company and vendors
- Interpersonal Skills - Focuses on solving conflict, listening to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Physical Requirements:
The employee will occasionally move within the office to access office machinery, file cabinets, and collaborate with colleagues. Consistent use of office equipment, such equipment may include but not limited to computers, phones, printers, and copiers. The employee will be required to frequently communicate with both internal staff members as well as external parties or customers and must be able to convey accurate information. This job description reflects management’s assignment of essential functions; it does not exclude or restrict the tasks that may be assigned. This job description is subject to change based on company needs as expressed by management.
