Position Overview
As a Business Analyst, you will support the LATAM region by delivering data-driven insights to enhance retail performance and operational excellence. You will work closely with Retail, Merchandising, Supply Chain, and Store Planning teams to consolidate and analyze data, enabling informed decision-making and supporting strategic initiatives across the region.
Key Accountabilities:
Retail Performance & Business Insights
- Analyze store performance across sales, KPIs, and client development metrics to identify trends and opportunities.
- Build and maintain regular reporting and dashboards to support Retail leaders in performance tracking.
- Partner with Finance and HR to support FTE planning, productivity analysis, and resource optimization.
- Partner with Client Development Manager on CRM analytics.
- Provide actionable recommendations to improve store performance and client experience.
- Support training initiatives by identifying performance gaps and areas for development.
Operational Analysis & Retail Excellence
- Monitor operational KPIs including inventory flow, stock accuracy, and in-store productivity.
- Partner cross-functionally with Supply Chain, Merchandising, and Store Planning to optimize operations.
- Analyze stock performance and support decision-making on allocation, replenishment, and organization.
- Identify inefficiencies and propose data-driven action plans to improve operational performance.
- Track and evaluate retail excellence standards and customer experience indicators.
Cross-Functional Reporting & Projects
- Consolidate and analyze data from multiple departments to provide a comprehensive view of business performance.
- Support regional projects (e.g., store openings, incentives, new tools) through reporting and performance tracking.
- Act as a key point of contact for reporting across LATAM, ensuring consistency and clarity of data.
- Assist in the rollout of tools and systems, including coordination with IT and end-user support.
- Prepare clear and concise presentations for stakeholders, highlighting key insights and recommendations.
Required Qualifications:
- Strong analytical skills with the ability to interpret data and generate insights.
- Advanced Excel skills; knowledge of BI tools (Power BI, Tableau) is a plus.
- Proactive and solution-oriented mindset with strong problem-solving abilities.
- Ability to work cross-functionally and manage multiple stakeholders.
- Strong communication skills with the ability to present data clearly.
- Agile, adaptable, and comfortable in a fast-paced environment.
Preferred Qualifications:
- Previous experience in retail, business analysis, or consulting.
- Exposure to luxury, fashion, or consumer goods industries.
- Understanding of retail operations and client experience.
- Interest in LATAM markets and multicultural environments.
- Spanish and Portuguese language are a plus.
