Vice President Product Manager - Personalization & Insights

JPMC Candidate Experience page
New York, NY

 
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. We’re seeking a high-performing VP to join our internal strategy team. This is an ideal opportunity for a structured problem solver and strong communicator who loves connecting strategy to results.

As a Product Manager in the Personalization & Insights Strategy team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

In this role, you will lead strategic planning and execution for initiatives like our Build In program, partner with cross-functional leaders, and help scale innovation in personalization, customer intelligence, and emerging AI/LLM applications. You will partner with cross-functional teams to set and track strategic work and bring our strategy to life and serve as a thought partner to leadership.


Job responsibilities

  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap 
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition 
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability 
  • Lead strategic initiatives, including end-to-end ownership of priority programs from concept to launch, including change management and adoption 
  • Support workstreams for new initiatives, facilitating discovery, scoping requirements, and tracking delivery milestones 
  • Build relationships and alignment across senior stakeholders and work with cross-functional teams 
  • Develop clear, concise executive-ready materials (presentations, briefings, emails) that synthesize complex topics into actionable insights for senior leaders


Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area 
  • Advanced knowledge of the product development life cycle, design, and data analytics 
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management 
  • Relevant experience in strategy, consulting, business management, product strategy, transformation, or a related field. 
  • Demonstrated experience leading cross-functional initiatives end-to-end (from problem framing to execution and adoption). 
  • Track record producing executive-level materials (strategy decks, memos, decision documents) that drive decisions.

 

Preferred qualifications, capabilities, and skills 

  • Demonstrated prior experience working in a highly matrixed, complex organization 
  • MBA preferred 
// // //