Harrah’s Cherokee Casino Resort Position Description
POSITION TITLE: Van Driver
DIVISION: Hotel
DEPARTMENT: Parking/Valet
GRADE/FLSA STATUS: H7 - Non-Exempt
BADGE TYPE/COLOR: Work Permit--Peach
REPORTS TO: Supervisor, Transportation
SUPERVISES: N/A
JOB SUMMARY:
The primary responsibility of this position is to safely operate a van between employee parking locations and the employee/guest entrance. Provide transportation to passengers from off-site parking to the casino site.
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:
Drive van on schedule
Deliver employees/guests to and from destinations in a safe and courteous manner
Respond to calls dispatched via two-way radio
Demonstrate high levels of Spotlight on Service skills on a consistent basis
Delight our guests with outstanding service
Monitor, maintain, and care for the shuttle van, including maintaining the cleanliness of the vehicles
Inspect the interior and exterior of the van at the beginning and end of every shift to ensure safe and spotless condition
Recommend servicing of the vehicle as necessary
Report any mechanical problems or other deterioration of the vehicle
Safely transport passengers, adhering to all rules/regulations/laws of the state of North Carolina
Proactive with incidents and issues, ensuring resolution with guests
Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values
MINIMUM QUALIFICATIONS:
A high school diploma or GED is required
Six months of previous bus driving experience is preferred
Must be able to drive all types of passenger vehicles with automatic or manual transmission in a safe and timely manner
A valid driver’s license is required with no more than one (1) DUI conviction or three or more moving violations, three or more traffic citation convictions in the past 3 years (from date of conviction), or conviction for suspension or conviction for at-fault accident within the last 3 years required
Must demonstrate the following essential knowledge and skills:
Must have excellent day and night distance vision
Excellent oral communication skills
Excellent interpersonal skills
Ability to handle multiple priorities in a fast-paced environment
Neat, professional appearance with excellent personal hygiene
Ability to work independently
Documented teamwork behaviors and attitudes
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
Must be able to stoop, bend, reach, kneel, twist and grip items
Must be able to respond to visual and aural cues
Must be able to read, write, speak, and understand English
Must be able to operate in mentally and physically stressful situations
Must be able to have exposure to outdoor weather situations
Must be able to work a flexible schedule, including weekends, evenings, and holidays
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee
Casino Resort reserves the right to change the above job description whenever necessary. 6.13.25