You are a strategic thinker with innovative ideas on managing product strategy. You have found the right team.
Validation Services sits within J.P. Morgan's Integrated Payments Product Group (IPPG) within J.P. Morgan Payments. IPPG serves commercial and corporate clients and delivers solutions to support clients as their customer base shifts online and expands into new markets. Validation Services is an exciting new initiative which is part of the organization's broader strategy with the objective of helping clients enable and grow their businesses. Our comprehensive banking capabilities, global reach and innovative growth agenda will continue to differentiate us versus the competition.
As the Validation Services Product Lead, you will own and execute the product strategy for Validation Services. You will build and manage a team that will be responsible for delivering and commercializing a suite of data verification services including entity, payment instrument and financial services. These services power customers with valuable information to manage their businesses including who they establish relationships with, how they manage pay-ins and pay-outs and how they enable access to their products and services.
You will contribute to the broader Wholesale Payments Commerce strategy in addition to the Onboarding and Validation roadmap. Ability to communicate the strategy, vision and translate customer needs to business requirements will be critical. This is a high profile role which will require very careful attention to detail (e.g. understanding business capabilities and requirements) while always keeping the mission and our client needs in mind.
Job responsibilities
- Own and implement the global validation product strategy, in alignment with the Wholesale Payments Commerce vision
- Manage the Validation Services product roadmap and socialize with key stakeholders
- Identify top use cases and manage prioritization of features and capabilities
- Create and manage global vendor/partner framework and engagements
- Lead all commercialization and ready-to-launch activities
- Establish and manage product governance to maintain product design concepts, support vendor/partnership decisions and optimize investments
- Manage a team responsible for developing and documenting product requirements, customer user journeys and supporting technology development through end-to-end product lifecycle
- Align with clients and/or Sales and Solutions teams to co-create business readiness materials and keep up-to-date with changes in customer solution and service needs
- Build effective relationships with key Product, Technology, Operations, Sales, Compliance, Legal and other functional leads; while being able to effectively challenge them to move projects forward
- Educate internal and external stakeholders on capabilities
- Communicate updates, risks/issues and associated recommendations to colleagues and senior executives
- Prepare client and senior management presentations and socialization materials
Required qualifications, capabilities, and skills
- Minimum 10+ years of Product Management experience at a Bank, Payments company and/or Fintech
- Successful track record of building and launching new products/services. Product development/management of Identity, Payment Instrument Validation, Know Your Customer/Beneficiary or Onboarding related products a plus
- Strong understanding of e-Commerce/Marketplace/Third-Party Processing and associated business models (B2B, B2C, B2B2C, etc.)
- Experience building and managing a high-performing team of customer-focused product professionals
- Deep knowledge of APIs and client developer needs
- Exceptional ability to build relationships cross-functionally and with clients\
- Experience collaborating with sales, technology, operation, service, risk, compliance and legal teams
- Strong influencing skills
- Innovative thinker with a deep understanding of industry trends
- Results-oriented; operates with a high level of personal initiative, sets and achieves challenging goals, and demonstrates entrepreneurial leadership
- Outstanding presentation and communication skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Bachelor's degree or equivalent required
Same Posting Description for Internal and External Candidates
