TYPE OF APPOINTMENT: Temporary Exempt (TEX): This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.
WHO ARE WE?
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.
Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.
Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.
We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.org/.
We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.
To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.org/about-us/careers-sfpuc
Project Name: Hazard Assessment Program
Project Description: Under the State of California’s new cross-connection control regulations, the SFPUC must review all service connections (~188,000) to properties in San Francisco, as well as the eight other water systems under SFPUC’s control, to evaluate potential hazards to the public drinking water distribution system arising from activities on user premises. In addition, the new regulations require the installation of backflow prevention assemblies on about 4,200 fire service connections and upgrading backflow protection on temporary connections to fire hydrants for miscellaneous uses, such as construction. SFPUC has submitted a plan to the State Water Resources Control Board with deadlines for completing hazard assessments by 2049, ensuring backflow prevention assemblies on all dedicated fire services by 2044, and upgrading temporary protection on hydrants by mid-2027.
Position Summary: Under general direction, the Utility Services Representative Supervisor in the Water Quality Division will supervise staff performing responsible and specialized journey-level clerical duties in connection with the Hazard Assessment Program. The Hazard Assessment Program was established to integrate new regulatory compliance measures outlined in the Cross Connection Control Policy Handbook (CCCPH) released by the State Water Resources Control Board (SWRCB) into our existing operations. This position is dedicated to the Hazard Assessment Program and will provide support for activities focused on communication with customers and external entities regarding compliance requirements with the new regulations.
Essential Duties and Responsibilities:
Work Location: 1657 Rollins Road, Burlingame, CA, 94010
Schedule: Full-time | Monday-Friday
*This position requires a valid driver’s license
QualificationsExperience:
Two (2) years of journey level clerical experience in a customer service, billing or collection department of a utility, bank, department store, insurance company, or credit agency.
Substitution:
One (1) year (30 semester/45 quarter units) of major coursework in accounting, finance, computer science, banking, or business administration from an accredited college or university may substitute for one (1) year of qualifying experience.
Verification of Education and Experience:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification
For applicants with foreign transcripts/degrees or education from Non-Accredited Schools, please visit How to Verify Education Requirements | SF.gov
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores or ratings.
Additional Information
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.
Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Analyst Information: If you have any questions regarding this recruitment or application process, please contact the Human Resources Analyst at ymirabueno@sfwater.org.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.