User Experience Researcher

Our client, a major clinical solutions company, is actively looking for a UX Researcher to join their team! This is a fully remote position, however they are only considering candidates local to Philadelphia that are able to come on-site occasionally.

** This begins as a 4 month contract with an opportunity to extend or convert at any time **

You'll play a crucial role in shaping user experiences by conducting impactful research, aligning with product objectives, and collaborating with designers, PMs, and engineers. Help us support health professionals by providing research insights about how they work with patients to understand the patient’s care. Your expertise will bridge user needs with design solutions, fostering a user-centered culture within our dynamic teams.

We're seeking a skilled UX Researcher with the following capabilities:

Problem-Solving & Strategy:

• Collaborate with your squad to explore problems from multiple perspectives.
• Align research solutions with product strategy.
• Identify exploratory research opportunities with product leadership.
• Using research, determine what ideas best meet user and business needs
• Apply appropriate research methods to achieve goals.

Research Leadership & Execution:

• Develop an evidence-based mobile research strategy in partnership with cross-functional teams.
• Model excellence (not perfection) in user-centered research processes.
• Advocate for UX research best practices, especially for research on mobile devices.
• Efficiently iterate research within two-week sprint cycles.
• Use data to define and track key metrics, providing clear insights.

Customer Focus:

• Acquire a thorough understanding of customer mobile use cases and ensure their needs are addressed.
• Gain deeper knowledge of market segments and competitors.