User Experience Researcher

BayOne Solutions
Mountain View, CA

Job Title: UX Researcher

Location: Mountain View, CA (Hybrid)

Duration: 12 Months with possible extension

Pay Rate: $70 - $72/hr.

Employment Type: Contract


Responsibilities

Design and execute user research studies with external participants focused on software and digital product experiences

Create and execute UX research strategies, identifying new opportunities for high-impact research and driving execution

Partner closely with Design, Product Management, and Engineering leaders to shape software product strategy and ensure product excellence

Understand and incorporate technical and business requirements into research planning and execution

Advocate for research findings to diverse audiences through written reports, presentations, and other effective communication methods

Provide a strong user-focused point of view in product discussions, design reviews, and strategic research planning

Deliver impact by advocating for users in key business decisions

Be curious, ask questions, and challenge the status quo

Contribute to a vibrant, collaborative, and supportive team culture


Minimum Qualifications

Experience with research design using various methods, including usability studies, contextual inquiry, concept testing, and surveys

Relevant product research experience in foundational and generative research for software products

Experience across all stages of research, including scoping, planning, recruiting, execution, and reporting

Experience integrating user research into software product design and design practices

Experience working closely with Product Managers, UX Designers, and Engineers to inform product direction

Strong communication skills

Resourceful problem-solving abilities


Bonus Qualifications

Experience conducting research on GenAI-driven software products, platforms, or services

Background or experience in complex software systems, platforms, or enterprise applications

Passion for creating high-quality, actionable insights in ambiguous and evolving problem spaces

Comfort working in fast-changing environments while shipping early versions of software products

Highly collaborative and open to learning new research approaches and deliverable formats


BayOne is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

This job posting represents the general duties and requirements necessary to perform this position and is not an exhaustive statement of all responsibilities, duties, and skills required. Management reserves the right to revise or alter this job description.

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