Universal Banker

Hedy Holmes Staffing Services
Stockton, CA

Position: Universal Banker


Pay Rate: $22.00 - $24.00 /hourly


Location: Stockton, CA


Schedule: Monday - Friday | 9:00 AM - 5:00 PM


Job Description:

We are seeking a Bank Teller to perform multiple operational functions and can fulfill the need at any Branch upon request. A Bank Teller can migrate from one role to another and is available for any employee absences, lunches and breaks as needed.


Duties and Responsibilities:

  • Opening and Closing a Branch
  • Opening all types of New Accounts
  • Must be knowledgeable on all bank products and services
  • Must be able to effectively cross sell a product or service that benefits the customer’s needs.
  • Must be flexible to work at multiple locations upon request
  • Will assist in developing associate skillset to become a Universal Banker
  • Must perform all teller functions including but not limited to: Deposits/Withdrawals/Transfers
  • Wires
  • Ordering cash and shipments Cashier’s checks
  • Stop payments Safe deposit box
  • Assists customer’s with requests or complaints and researches account problems.
  • Quotes rates, service charges, restrictions, and other relevant information about deposit accounts.
  • Branch Capture
  • Performs Branch Certifications and Review
  • Responsible for the approval of transactions within specified limits.
  • Generates CTR reports and other bank reports
  • Responsible for daily, weekly and monthly report review
  • Serves on task forces and committees as assigned
  • Ensures regulatory compliance as applicable


Standard Expectations:

  • Perform work with the necessary attention to detail to minimize errors
  • Understand the needs of your customers (internal and external) in order to provide extraordinary service.
  • Partner with team members both inside and outside of your immediate department
  • Participate in and foster an atmosphere that maintains a high level of morale.
  • Remain open to personal and professional growth by learning new things on a daily basis.
  • Accept and participate in change.
  • Embrace technology used in the bank including, but not limited to workflows
  • Achieve efficiency in your tasks, identify processes that can be improved and notify your supervisor of potential improvements
  • Always behave in a professional manner regardless of the circumstances
  • Maintain compliance with all applications, regulations and laws
  • Accept any new duties that may be added to your position (other duties as assigned)


Qualifications:

  • Education/Experience: High school diploma or equivalent and 3 years applicable experience.
  • Language Ability: Must possess ability to read, write and understand English. Must possess written and oral communication skills.
  • Math Ability: Ability to work with mathematical concepts as required in banking.
  • Computer Skills: Must have general knowledge of computers with ability to use Word, Excel and Outlook with strong skills utilizing ITI.

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