The Sr Business Systems Analyst (UKG Pro WFM) provides functional and operational support for the organization’s workforce management systems, including UKG Pro WFM (formerly Kronos Workforce Dimensions) and the legacy Kronos Workforce Central environment. This role is responsible for system configuration, maintenance, testing, and issue resolution across Timekeeping, Absence Management, Advanced Scheduling, and Accruals. The analyst partners with HR, Payroll, IT, and operational leaders to support workforce processes, ensure system integrity, and maintain compliance with applicable policies and regulations. The role also supports ongoing enhancements and workforce technology initiatives within the department.
Preferred qualifications for this role include;
- BA/BS in Human Resources, Information Systems, Business Administration, or, in lieu of a degree, 8+ years of relevant experience
- 4+ years of experience with UKG Pro WFM (formerly Kronos Workforce Dimensions)
- 2+ years of experience with Oracle HCM
- Experience supporting system migrations or platform transitions
- Healthcare workforce management experience
- Certification(s) in Dell Boomi
- Certified Workforce Management Analyst
- A Senior Systems Analyst is a senior contributor with similar responsibilities as the Systems Analyst, but with a greater degree of complexity. A Senior Systems Analyst may be involved in some leadership activities and also:
- Analyzes and defines systems information requirements and objectives for application and systems enhancements or replacements.
- Employs comprehensive analytical skills to define system information requirements and objectives for system, application, and interface maintenance or enhancement requests and communicate to clients and programmer/ build staff.
- Prepares written documentation of the need for application changes or replacements and coordinates staff and manages multiple projects or large tasks for their implementation.
- Prepares written documentation in support of systems enhancements and replacements.
- Identifies and works collaboratively to resolve interface issues between different vendor systems.
- Develops, implements, documents and validates comprehensive test plans of relevant application components and related interfaces.
- Devises and conducts pre- and post-project benchmarking metrics for moderate to complex projects.
- Participates in the system selection process, including needs assessment, RFP and vendor selection.
- May be required to travel to/from and work in the various CCMC locations, including patient care areas. May be required to travel for mandatory certifications. May be required to represent IT and/or present to various Hospital Clinical and/or Operations Committees.
- Understand and comply with all enterprise and IS departmental information security policies, procedures and standards.
- Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CT Children’s information.
- Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.
