Trueblood Data Manager (MA5/DBHR) - Internal

Trueblood Data Manager (MA5/DBHR) – Internal

71070777

This opportunity is internal and available to current HCA employees only.

This position works with the Trueblood program managers, HCA technical staff, and Research and Data Analytics (RDA), a division of DSHS, and the contracted community behavioral health providers to ensure data entry and reporting expectations are met. This position provides training and support to the contracted providers on data entry, data error corrections, and maintains close collaboration with RDA on data related topics. The ideal candidate will understand the common limitations of collecting behavioral health data as well as be able to translate data terminology and each group’s goals to enhance the agency’s ability to consistently capture accurate data. If you thrive in an environment where you will navigate ambiguity and behavioral health data to support the enhancement of critical programs across the state, this may be the position for you!

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.

About the division:

The Division of Behavioral Health and Recovery (DBHR) provides support for substance use treatment, mental health services, and problem gambling services through prevention, treatment, peer, and recovery support. Programs promote strategies that support healthy lifestyles by preventing the misuse of alcohol, tobacco, and other drugs, supporting recovery from substance use, promoting recovery and resiliency, reducing stigma, and mitigating the effects of problem gambling on the individual and family.

About the position:

The Trueblood Data Manager is part of the Trueblood team and is responsible for conducting programmatic and operational research using scientific, statistical, data mining, or mathematical analytical methods to investigate complicated issues and identify and solve problems through program data. This position performs highly complex, expert level statistical data research and consultation, and is responsible for making value out of the most complex data. The program data is associated with the Trueblood v. WA joint stipulation and project plan, which is a statewide effort to establish long term remedies to unconstitutional delays in competency evaluation and restoration services for individuals detained within jails across Washington state.

This position is eligible to telework and is typically not required to report on-site.The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. All agency employees are required to report on-site in Olympia on their first and last days of employment to pick up and return state-issued equipment, regardless of telework status or location.

Some of what you will do:

Oversight of Trueblood element data, including analysis, applications for strategic policy, and programmatic development and communications

• Serve as consultant to section and division leadership, influencing the development of policies and procedures and formulating goals and objectives of the Trueblood Settlement Agreement and implementation plans.
• Assist in development of operational dashboards, data analytics, and performance indicators to monitor program service objectives.
• Clearly and transparently communicate current data, trends, and implications.
• Provide training and technical assistance to the contracted Trueblood providers.
• Provide expert-level research, analysis, and strategic planning to develop policy and program enhancements.
• Identify problems and analyze and evaluate operating deficiencies or difficulties.
• Lead the development and monitoring of the Trueblood element performance accountability, data analysis, research, and reporting.
• Analyze agency policy and operations that impact Trueblood element programs.
• Produce executive-level reports on highly visible, complex issues, including multisystem involved people, service quality, discharge, and provide recommendations to support decision making.

Continuous quality improvement activities

• Ensure consistent rigorous and standardized data collection processes and protocols across locations.
• Develop process improvement strategies and solutions for Trueblood element operations and program implementation that are informed by community members, providers, stakeholders, available data, and national best practices.
• Lead in the development and monitoring of performance accountability, data analysis, research, and reporting that support Trueblood elements.
• Coordinate completion of reports on quality measures and data compilation and analysis.

Required qualifications:

Qualifying candidates will meet one of the following criteria options:

Option 1:

• Bachelor’s degree in behavioral health, business administration, public administration, law, public health, health administration, or a related field and
• Five (5) years of demonstrated experience in two or more of the following areas:
  • conducting research,
  • analyzing policies, laws, rules, or regulations,
  • conducting business analysis and developing requirements,
  • leading business projects,
  • managing business operations,
  • business policy development, and/or
  • supervising

Option 2:

• Associate degree in behavioral health, business administration, public administration, law, public health, health administration, or a related field and
• Seven (7) years of demonstrated experience in two or more of the following areas:
  • conducting research,
  • analyzing policies, laws, rules, or regulations,
  • conducting business analysis and developing requirements,
  • leading business projects,
  • managing business operations,
  • business policy development, and/or
  • supervising

Option 3:

• Nine (9) years of demonstrated experience in two or more of the following areas:
  • conducting research,
  • analyzing policies, laws, rules, or regulations,
  • conducting business analysis and developing requirements,
  • leading business projects,
  • managing business operations,
  • business policy development, and/or
  • supervising

Required competencies:

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preferred qualifications:

• Master's degree in a behavioral health related field.
• Field experience in practice or management in behavioral health services or related social services.
• Knowledge of protocols and processes of the executive and legislative branches of state and local government.
• Five years of experience as a behavioral health case manager, clinician, supervisor, or manager in a public behavioral health agency or health management organization.
• Leadership competences that include project management and working with diverse groups, including the behavioral health and criminal court systems.
• Experience with continuous quality improvement approaches and change management techniques and practices.
• Experience with policy research and analysis.

How to apply:

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach in separate files:

• A cover letter that specifically addresses how you meet the qualifications for this position
• Current resume

To take advantage of veteran preference, please do the following:

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

About HCA:

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

What we have to offer:

• Meaningful work with friendly co-workers who care about those we serve Voices of HCA
• A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit package WA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• And free parking!

Notes:

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission.Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at 360.725.0945 or jake.nelko@hca.wa.gov.

The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

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