Treasury Specialist I

Requisition ID: 48384 Work Location: Treasurer - Municipal Center Pay Range: G.16, $36,753.60 - $56,971.20 Starting Salary: Minimum of the Pay Range Work Schedule: Monday - Friday 8am-5pm Part Time Hours/Wk: Job Open Date: 4/9/26 Application Deadline: 4/16/26

Job Duties:

The Department of the City Treasurer is seeking a Treasurer Specialist I.

Responsibilities include:

• Provide professional customer service over the phone, in person, and via email
• Answer multi-line phones
• Assist taxpayers with inquiries and balances
• Research issues in software systems
• Cross-train with other departments and assist in providing coverage during peak times, sickness, or vacations
• Open & sort mail
• Clerk payments
• Responsible for monitoring and answering department email with professional communication
• Responsible for maintaining department address changes and return mail system updates
• Must have basic writing skills
• Fold and stuff outgoing mail
• General clerical and office duties as assigned
• Proficiency using a 10-key and typing at least 30 wpm

Official City Job Description:

https://virginia-beach-departments-docs.s3.amazonaws.com/city/job-descriptions-pay-plans/Treasury-Specialist-I-03183.pdf

Working Conditions:

https://workingcondition-summary-prod.s3.amazonaws.com/B.001971.1.pdf

Minimum Requirements:

MINIMUMS: High school or GED plus one (1) year experience in fields providing the required knowledge, skills and abilities, such as bookkeeping, clerical accounting, customer service; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Additional Requirements:

DMV Transcript: Not Required
CDL: Not Required
DOT History: Not Required
CPS Check: Not Required
Physical: Not Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required

Attachments Required: Cover Letter, Resume

Preferences:

Experience in customer service in person and over the phone
Accurate and proficient use of a 10-key
Basic knowledge of taxes
Ability to multitask and follow direction without constant supervision
Experience using Microsoft Office

Special Instructions:

• Please complete the application in its entirety and include your resume if required by the posting.
• Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process.
• You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.

VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.