Traveling Service Engineer - Entry-/Jr-level (36146)

Activ8 Recruitment & Solutions
Elk Grove Village, IL

An international food packaging machinery manufacturer is searching for a Entry-level Service Engineer based out of Elk Grove Village, IL to provide technical support to manufacturing customers. The ideal candidate will be strongly mechanically inclined, customer-oriented, and will be able to travel to provide field service support up to 80% of the time.

This role is full-time and direct hire with a full benefits package (health/vision/dental insurances, 401k with company matching, bi-annual bonuses, and more), and requires up to 75% nationwide travel, Monday through Friday. Occasional international travel (to Canada, Mexico, and Japan) may also be required.

Traveling Service Engineer Responsibilities:

  • Travel to customer locations to install new machine tools, identify any mechanical problems with industrial machinery and perform on-site repairs as needed (including turret realignment, bearing and ball screw replacement, and hydraulic and pneumatic system troubleshooting)
  • Offer troubleshooting and technical support via phone for customers of food packaging equipment
  • Read mechanical drawings and blueprints to resolve issues and complete repairs
  • Document and report any issues
  • Cross-train on mechanical, electrical and electronic maintenance
  • Provide top customer service and training to clients/customers


Traveling Service Engineer Qualifications:

  • Bachelor's degree in engineering, or equivalent combination of education and experience. Service experience within a manufacturing plant is a plus. Entry or junior-level candidates with internship experience are encouraged to apply!
  • Strong electrical and mechanical troubleshooting and repair skills, including strong problem-solving skills and ability to learn
  • Able to travel nationwide throughout the U.S., Canada, and Mexico up to 80% of the time for projects, including some overnights, Monday - Friday
  • Strong communication skills and customer service orientation
  • This position includes manufacturing and warehousing work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.

Activ8 Recruitment & Solutions / Renaissance Resources Inc., has been one of the leading recruiting firms in North America when it comes to working with Japanese Businesses for more than 25 years. Our services are based on the needs of our clients, and we connect them with qualified candidates in the Automotive, Electronics, Food, Logistics, Manufacturing and Oil & Gas industries.

We like to take the approach of working one on one with each of You to ensure that we have the best understanding of your background and what it is you are looking for in a career.

We screen ALL Candidates to verify the validity of each applicant with criminal background / Social Security verification. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable time frame, you will be eliminated from the pool of potential candidates.

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