The Transportation Business Operations Assistant 2 in this role is part of Traffic Engineering's Safety, Operations, and Data Coordination Section, within the Strategic Safety Planning and Analysis Unit. The position primarily handles administrative duties, offering critical support in areas including finance, payroll, timekeeping, travel logistics, and hospitality services. Performs other duties as required.
Pay Grade 11• Confers with inter- and intra-agency personnel to transact business, gather or discuss information.
• May be in a position with public or federal government contact.
• Conducts performance surveys and reviews agency methods of operation; devises flowcharts and graphs; may conduct cost analysis studies.
• Gathers and compiles information for state records, writes reports, balances tally sheets, and monitors inventories, purchases, and sales.
• Updates records and contacts employees to gather information.
• Represents the agency in the area of assignment in both internal and external meetings.
• Maintains files of information in hard copy or electronic format.
• Runs reports for regular or intermittent review.
• Determines the need for changes in procedures, guidelines, and formats; devises a solution; monitors the success of solutions by devising quantitative/qualitative measures to document the improvement of services.
• Writes manuals in the area of assignment, clarifying the wording to accurately describe new procedures and processes.
• Specific rules, regulations, and procedures that typically involve a complete segment of an assignment or project of broader scope.
• Travel may be required; therefore, a valid driver’s license is required.
• Knowledge of regulations, processes, and procedures in the area of assignment.
• Knowledge of office practices and procedures.
• Knowledge of state and federal laws and regulations related to the area of assignment.
• Ability to collect and compile accurate information.
• Ability to conceptualize the nature of service difficulties and devise appropriate work methods, tools, and configurations to correct the problem.
• Ability to prepare flowcharts, graphs, and status reports.
• Ability to communicate effectively, both verbally and in writing.
• Ability to perform basic arithmetic.
REQUIRED TRAINING/EDUCATION
REQUIRED EXPERIENCE
Substitution: Successful completion of coursework from a regionally accredited college or university, related business school, or vocational training may be substituted for the required experience through an established formula.