Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job DetailsAbout the Job
Our team members are at the heart of everything we do. AtWorld Courier (aCencoracompany), we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
This role will sit within the Global Data and Technology Solutions (GDATs) organization in World Courierand is a key member ofthe TMS product team.We’rere-imagining IT — not as a support function, but as a strategic partnertothe World Courier business.
We exist to help theorganisationrise, adapt, and grow, using technology that is innovative, integrated, reliable,secureand designed aroundreal operationalneeds.
TheTMS Configuration Engineer is key to ensuringthat our mostwidely usedapplicationkeeps our business running!
Why this role matters
As aTMS Configuration Engineer, youensure our Transportation Management System — the digital heartbeat of our operations — is ready for the complexities of global specialtylogisticsfor the pharmaceutical industry. ByoptimizingourTMSplatform, you directlyimpactour ability to uphold the highest standards of service and pharmaceutical integrity. Youaren’tjust configuring software;you’rebuilding the pathways that allow medicine to save lives.
Whatyou’lldo
Lead Infios configuration delivery
Design, build, andoptimizeInfios TMS configurations including workflows, rules, master data structures, and rate logic to support global specialtylogistics.
Perform unit testing and peer reviewsof configuration changes(e.g.,rules,workflows,rates,master data impacts), ensuringexpected behavior across corelogisticsscenarioswhilemaintainingconsistency with standards, performance considerations, and maintainability.
Facilitatemeetings and give product demonstrations.
Promote safe, repeatable deployments
Plan and execute configuration migrations between environments (e.g., dev/test/staging/prod) using established tools and processes,validatingcompleteness, dependencies, and version alignment.
Integration confidence
Partner with integration teams and vendors to support TMS connectivity and data flows (EDI/API/file-based), ensuring configurations align with mapping, events, statuses, and orchestration across systems.
Translate needs into configuration-first solutions
Work closely withother teamsto turn business requirements into scalable Infios design patterns (configuration over customization where possible).
Contribute to configuration standards, reusable patterns, documentation, and governance that increase delivery speed without sacrificing quality.
Whatwe’relooking for
You’llthrive in our team if you:
Are patient-centric and understand that a small system issue can have real-world consequences for treatment timing.
Love solving complex puzzleswith deep, detailed workin a fast-moving environmentand can navigate ambiguity with structure, calm, and follow-through.
Enjoy being the “translator” between technical and non-technical partners — friendly, approachable, and clear—while being comfortable influencing without authority.
Bring a “quality-first” mindset and take pride in unit testing, review discipline, and clean migrations.
Strong senseof ownership and urgency with exceptional time management skills
Experience that will help you succeed:
Deep Infiosexpertise
Proven, hands-on experience configuringInfios TMS,CARMA, and related productsincluding integrations and data flows
Strong understanding of transportation execution concepts (shipment lifecycle events, exceptions, milestones, service levels, carrier/service configuration, rates).
Proven ability to migrate configurations across environments reliably (including dependency management, version control/release packaging, and validation).
Excellent communication skills — able to translate between “user” and “developer” with clarity and empathy.
Helpful to have
Experience in specialtylogistics, cold-chain, clinical trials, or other time-critical, high-service networks.
Familiarity with change control practices and documentation expectations in regulated or highly governed environments.
Comfort with data validation and analysis (e.g., structured files such as CSV/XML/JSON/EDI).
What success looks like in this role
TMS configuration releases are stable, predictable, and support global operational complexity without constant rework.
Operational teams feel fewer manual workarounds,haveclearer workflows, andexperiencefaster exception resolution
Measurable gains inapplicationreliability, on-time outcomes, and end-to-end shipment visibility and data quality.
Why join World Courier GDATS?
You’llhave the opportunity to:
Play akeyrole in a re-imagined IT function
Work with smart, committed people who care about doing the right thing
Shape a modern, people-centered, visible, high-impact support function
Make a real difference to how people experience technology every day
Work in apurpose-drivenbusiness that makes a difference to people’s lives, delivering essential pharmalogisticsservices
Howyou’llbe working
This roleoperateswithin a global, matrixed ITorganisation, working closely withDesign,Product,Engineering,Delivery,QAand business stakeholders.
Collaboration across time zones and regions isrequired
Flexible and hybrid working arrangements apply in line with World Courier policies
Some nights and weekends will berequiredfor deployments.
Travel up to 15%.
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora
Full timeEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated CompaniesAffiliated Companies: World Courier Management Ltd.