Temporary Senior Data Analyst

The Human Services Department (HSD) works to ensure Seattle communities thrive by meeting basic needs through innovative, collaborative approaches. Our mission is to connect people with resources and solutions so everyone can live, learn, work, and participate in strong, healthy communities. We center racial equity and social justice in all we do.

HSD’s Data, Performance, and Evaluation (DPE) Team seeks a temporary Senior Data Analyst to support the City’s response to addressing homelessness.

We’re looking for someone who can apply race and social justice principles to lead the department's:

Data: Lead cross-system data standards and improvements across homelessness systems—HMIS, GIS, the Navigation App—and maintain high-quality dashboards, automate key workflows, and ensure accurate, equitable, and transparent data for decision-making.

Performance: Ensure development of meaningful performance measures for shelter surge efforts and support staff and partners in using shared tools and standards, ensuring data reflects real service conditions.

Evaluation: Scope and deliver complex analyses using deep homelessness systems expertise and provide clear, actionable insights for leadership and City partners with documented, reproducible methods and responsible interpretation guidance.

This position will report to the Data and Performance Manager and will work alongside other Senior Data Analysts and a range of other department personnel supporting homelessness efforts.

This is an exciting opportunity for someone with versatile data analysis skills and who is passionate about supporting the City’s homelessness response to join our team!

Homeless Services Expertise

• Apply deep homelessness response knowledge (including HMIS and related systems) to design meaningful performance measures, guide analysis, and shape data strategies that reflect real service conditions.
• Represent HSD’s data and analysis needs in cross-department efforts (such as the Unified Care Team) and with external partners (including KCRHA and contracted providers) to ensure data use aligns with operational realities, equity goals, and shared standards.
• Leverage deep context on homelessness systems, standard performance measures, and local policy history to lead data problem-framing, set analytical standards, and guide cross-department decisions that rely on accurate, interpretable, and actionable data.

Project Scoping, Planning, and Governance

• Serve as project manager or lead for HSD on high-complexity systems, design, and implementation efforts, including the multi-phase Shelter Inventory project being led by KCHRA
• Lead projects with multiple deliverables and dependencies; track risks, contingencies, and cross-team workflows to ensure on-time, accurate delivery of data products and analyses.
• Support the shelter surge work by establishing the programs in HMIS, ensuring performance measures are included in contracts, establishing the tools needed to track those measures, closely coordinating with the HSD Contracts team on monitoring, and actively reviewing data as it comes online.

Data Quality, Validation, and Assurance

• Lead reconciliation across multiple complex sources (HMIS, GIS, Navigation App, ChatBox) and make limitations clear to partners.
• Identify patterns in data quality issues and drive improvements by updating processes, standards, training, or tools in collaboration with internal and external teams.
• Provide oversight of data quality for key homelessness datasets, including leading cleanup and alignment efforts (e.g., shelter decline reporting, contracted outreach, NavApp–GIS consistency) and establishing QA processes that support accurate reporting.

Data Management and System Support

• Manage and improve databases (HMIS,GIS, Navigation App, ChatBox) and analytic systems in coordination with IT or vendors, addressing system dependencies, security, and performance.
• Serve as the primary technical advisor on data structures related to (HMIS and Navigation App) and system design and proactively identify opportunities for enhancements.
• Design standardized provider reporting templates and processes across programs to ensure consistency, comparability, and timeliness of data. Work with divisions to ensure effective, timely collection of reports.

Data Visualization, Reporting, and Automation

• Update and maintain advanced dashboards and reporting tools that make complex data easy to understand and lead cross-division conversations to support shared use, interpretation, and adoption of these tools.
• Establish practical standards for how dashboards, visuals, and reporting should look and function; create reusable pieces that can be used across projects.
• Proactively identify upcoming needs; recommend where automation or improvements will make the biggest difference for day-to-day work.

Applied Analysis and Interpretation

• Scope complex analyses with multiple data sources and stakeholders; set clear expectations for method selection and analytical validity.
• Lead synthesis of evidence for decision-making; support partners with interpretation pitfalls and responsible conclusions.
• Respond promptly and accurately to data requests—including media inquiries and Mayor’s Office requests—developing where needed updated methodologies to ensure accurate and reproducible analysis.

Minimum Qualifications:

Requires three years of experience in systems, operations, procedures, research or analysis and a Bachelor's degree in business or public administration, finance, computer science or a related field (or a combination of education, training or experience that provides an equivalent background required to perform the work of the class).

OR: An equivalent combination of education and experience that demonstrates the ability to perform the position duties

Desired Qualifications:

You will be most successful in this role if you have experience in:

• Working in homelessness response processes and systems such as HMIS.
• Navigating complex, matrixed systems by coordinating with internal and cross-department teams as well as external partners.
• Using a range of data tools and technology (Power Automate, Power BI/Tableau, and Excel).
• Applying Results-Based Accountability (RBA) frameworks.
• Working with large datasets and ensuring data quality.
• Connecting and maintaining data in business intelligence tools (e.g., Tableau, Power BI) in a production environment.
• Creating clear documentation and supporting user training on data systems.

The ability to:

• Deliver accurate, high-quality work with strong attention to detail.
• Exercise critical thinking and creative problem-solving.
• Center equity and ethical practice in all stages of work.
• Communicate clearly with varied audiences and provide excellent customer service.
• Build collaborative relationships and work effectively across teams.
• Be flexible and willing to take on varied work.
• Take ownership for keeping work moving forward, even when shifting between multiple projects.
• Work with a sense of urgency to meet deadlines and respond promptly to changing priorities.

This temporary position is expected to end on 12/31/2026

Your application will not be reviewed if these items are missing or incomplete.

Hiring Process
Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered:

1. Completed NEOGOV online application.
2. Current résumé indicating relevant experience and education.
3. Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications.
4. Supplemental questionnaire responses

Offers of employment are contingent on verification of information provided by the applicant as part of the application process, which may include a detailed background check, pre-placement physical exam, and/or full driver's abstract, dependent upon position.

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Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Who may apply: This role is open to all candidates that meet the minimum qualifications. We value different viewpoints and life experiences. Your application will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, veterans, and those with diverse life experiences.