Telecom Fault Management / IBM Netcool Engineer

Job title: Telecom Fault Management / IBM Netcool Engineer

Job Location: Tampa, FL / Dallas, TX - Onsite

Job Type: Fulltime

Job Description:

Must Have Technical/Functional Skills

• We are looking for a skilled Senior Developer - A developer possessing 4 to 8 years of experience in designing, developing, integrating, and automating the telecom Fault Management (FM) layer within the OSS environment. This position involves building event probes, correlation and enrichment logic, and integrating with inventory and topology systems using AI-driven automation.

Skills:

• FM Platforms IBM Netcool/NOI, AI Ops, HPe TeMIP, OpenNMS , ServiceNow EM
• Programming: Python, Shell, Java, JavaScript, SQL, XML/XSLT, JSON
• Integration: REST/SOAP APIs, Kafka, Webhooks, SNMP, Syslog, MQTT
• Database: Oracle, MySQL, PostgreSQL, MongoDB
• Cloud: Kubernetes, Docker, AWS/Azure monitoring integration
• Automation: Ansible, NOI Runbooks, ServiceNow Flows, custom scripts
• AI/Analytics: Experience with anomaly detection, AI Ops, or log analytics (ELK/Splunk)
• Standard: 3GPP, ITU-U x.733, SID, TMF API 642, TMF621, TMF 656

Technical Skills:

• FM Platforms: IBM Netcool/NOI, AI Ops, HPe TeMIP, OpenNMS , ServiceNow EM
• Programming: Python, Shell, Java, JavaScript, SQL, XML/XSLT, JSON
• Integration: REST/SOAP APIs, Kafka, Webhooks, SNMP, Syslog, MQTT
• Database: Oracle, MySQL, PostgreSQL, MongoDB
• Cloud: Kubernetes, Docker, AWS/Azure monitoring integration
• Automation: Ansible, NOI Runbooks, ServiceNow Flows, custom scripts
• AI/Analytics: Experience with anomaly detection, AI Ops, or log analytics (ELK/Splunk)
• Standard: 3GPP, ITU-U x.733, SID, TMF API 642, TMF621, TMF 656

Tools and Technologies:

• FM Platforms: IBM Netcool/NOI, AI Ops, HPe TeMIP, OpenNMS , ServiceNow EM
• Programming: Python, Shell, Java, JavaScript, SQL, XML/XSLT, JSON
• Integration: REST/SOAP APIs, Kafka, Webhooks, SNMP, Syslog, MQTT
• Database: Oracle, MySQL, PostgreSQL, MongoDB
• Cloud: Kubernetes, Docker, AWS/Azure monitoring integration
• Automation: Ansible, NOI Runbooks, ServiceNow Flows, custom scripts
• AI/Analytics: Experience with anomaly detection, AI Ops, or log analytics (ELK/Splunk)
• Standard: 3GPP, ITU-U x.733, SID, TMF API 642, TMF621, TMF 656

Roles & Responsibilities:

• Design and develop modules for event collection, normalization, and correlation across multi-vendor network domains such as RAN, Core, Transport, IP/MPLS, and IT Infrastructure.
• Build rules, probes, gateways, and policies within FM platforms like IBM Netcool/NOI.
• Build custom adapters and APIs for northbound and southbound system integrations.
• Develop logic for alarm enrichment, delay, threshold, alarm resync. suppression, deduplication, and root cause analysis.
• Configure/refine FM database and message bus efficiency to handle high event volumes.
• Integrate FM systems with Inventory & Topology, GIS, Performance Management, and Trouble Ticketing.
• Implement automation using NOI Runbooks, Ansible, and AI/ML engines.
• Define fault correlation across domains and service impact assessments.
• Develop event-driven automation and closed-loop scenarios, including auto-ticketing and auto-healing.
• Work alongside AI/ML teams to enable predictive fault analytics, anomaly detection, and noise reduction.
• Contribute to the development of AI-based FM assistants for triage, root cause analysis, alarm prediction, and closed loop orchestration.
• Understand data migration, alarm model harmonization, and integration of blueprinting.