The Key Shop Specialist at Utah Valley University plays an integral role in maintaining a safe, accessible, and well-functioning campus environment. This position offers the opportunity to support an expansive university community by assisting customers, coordinating key orders, and helping manage both physical and electronic access systems across UVU facilities. Working closely with experienced locksmiths, the specialist contributes to day-to-day campus operations while developing practical skills in security systems, access control, and customer service.
Ideal for detail-oriented individuals who enjoy hands-on work and collaboration, this role blends technical learning with administrative responsibility. From programming computer-managed access devices to auditing access and performing essential clerical duties, the Key Shop Specialist gains valuable experience in a dynamic higher-education setting. UVU offers a supportive workplace where employees can grow professionally while making a meaningful impact on the campus community.
- Clerical functions, including organization, typing, receptionist duties, answering phones, filing, record keeping, taking messages, resolving problems, handling complaints, organizing, and generating reports and work orders.
- Making and filing keys; programming and monitoring computer managed access devices on campus.
- Administer access to doors, buildings, cabinets, equipment, and vehicles on campus.
- Conducts key audits across campus.
- Perform other job related duties as assigned.
Graduation from an accredited institution with an associate's degree and one year of experience; OR any combination of education/experience related to the Summary of Duties totaling three years.
Preferred Qualifications:An associate's degree or equivalent is preferred.
Knowledge- Familiarity with the use of hand tools, low-voltage electricity, and trade work.
- Knowledge of basic computer systems and applications, including Microsoft Word, Excel, and Outlook.
- Experience using hand tools, both power and manual.
- Knowledge of key and card access software (preferred).
- Experience with door systems and electronic access control systems (preferred).
Skills- Detail-oriented and mechanically minded.
- Excellent customer service skills.
- Strong clerical and organizational skills.
Abilities- Ability to work with others as well as independently.
- Ability to work with a broad group of individuals.
- Ability to work on low-voltage electricity.
- Ability to communicate effectively with staff and customers, both verbally and in writing.
