Technical Writer

Description

inTEST Thermal Solutions (iTS) specializes in the design and manufacture of precision temperature control systems. Our breadth of products and in-house engineering capabilities allow us to be a single-partner-solution for thermal test, process cooling, and cold storage applications. We are recognized globally for our expertise in precise temperature control and simulation of extreme thermal environments, from -185 to +500°C, with rapid transitions or long dwell times. The iTS family includes four product brands: Temptronic, Sigma Systems, Thermonics, and North Sciences. inTEST Thermal Solutions is a wholly owned subsidiary of inTEST Corp, Mount Laurel, New Jersey, USA.

inTEST Thermal Solutions is now seeking to recruit a full time TECHNICAL WRITER based in our location in Mansfield, MA. Position can be in office or hybrid (three days in office/two remote after training period.)

This position, under the direction of the Director of Marketing, is responsible for a wide variety of technical writing and technical communication duties which include preparing product manuals, technical marketing collateral, and training materials to support all company brands and products.

Requirements

Responsibilities:

• Write, illustrate, and edit product manuals and instruction sets based on engineering source data and input from engineering and manufacturing.
• Revise and update existing manufacturing documentation based on ECO activity and manufacturing input.
• Work with manufacturing and engineering personnel to produce documentation that supports the delivery and installation of field retrofits, upgrades.
• Participate in design reviews and new product design meetings.
• Write, photograph, and/or video technical marketing content for distribution on web and social platforms
• Create written and/or video training materials to support product end-users

Qualifications:

• Bachelors in Technical Communications desired with 2-5 years related experience or equivalent
• Excellent writing and verbal communication abilities required.
• Basic photo and video skills required
• Ability to develop technical manuals and digital media for company and customer use.
• Ability to quickly understand Company products both theoretical and operational; experience working with engineering or field service a plus
• Familiarity with refrigeration systems and microprocessor controls a plus.
• Strong interpersonal skills
• Candidate must be energetic and flexible, must be able to work in a fast-paced environment.
• Software Skills: Adobe FrameMaker, Adobe InDesign, Adobe Photoshop, Adobe Acrobat, MS Office (Word, Excel, Outlook)

The Technical Writer is expected to be an experienced and highly motivated individual, who will be regarded as a marketing resource for the Marketing Team! In addition to strong technical writing skills, the candidate must exhibit good teamwork and communication skills that allow efficient interactions between cross-functional department team members.

inTEST Corporation is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.