Technical Program Manager

Position Overview

International is seeking a Technical Program Manager to lead the systems that support our timekeeping and expense planning processes. This role ensures reliable system performance, strong data integrity, and accurate reporting that enable critical engineering and financial planning decisions.

Partnering closely with engineering, product development, finance, and accounting teams, this leader will manage day-to-day system operations while driving continuous improvements to the user experience and process consistency across the organization. This role also ensures system health, manages dashboard reporting, oversees issue resolution, and develops training, documentation, and reporting resources for the user community.

The Technical Program Manager will also support system implementations, coordinate user acceptance testing, and ensure training readiness to drive successful adoption across the organization.

Responsibilities

• Lead support for timekeeping processes, providing guidance to users, troubleshooting issues, and reinforcing consistent ways of working.
• Own the administration and operational support of resource and expense planning systems, including product and pipeline structure maintenance and ongoing data management.
• Provide finance and accounting reporting support, including recurring and month-end reporting as well as ad hoc analysis for engineering and financial stakeholders.
• Serve as the primary coordinator for support, managing ticket intake, triage, communication, and resolution tracking.
• Drive system maintenance and continuous improvement, including configuration management, process documentation, and user enablement.
• Develop, maintain, and publish reporting dashboards and user guidance on the SharePoint site.
• Support system implementation activities, working with IT and implementation teams to translate business requirements into system configurations.
• Assist with user acceptance testing (UAT), including test scenario validation, defect tracking, retesting coordination, and readiness feedback.
• Review and update training materials to ensure accuracy, usability, and effective rollout during system transitions.

Minimum Requirements

• Bachelor's degree and at least 5 years of technical project/program management experience
• At least 1 years of lead experience

OR

• Master's degree and at least 3 years of technical project/program management experience
• At least 1 years of lead experience

OR

• At least 8 years of technical project/program management experience
• At least 1 years of lead experience

Additional Requirements

• Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills

• Experience supporting timekeeping systems and end-user timecard processes, including system administration.
• Experience supporting resource planning, expense planning, or similar business system planning processes.
• Strong communication, coordination, and organizational skills, with the ability to work across multiple stakeholders and functions.
• Advanced Excel skills and experience building reports and data outputs for business stakeholders.
• Ability to create clear documentation, training materials, and user guidance.
• Experience supporting system implementations, transitions, or user acceptance testing in partnership with IT teams.

Benefits and Compensation

This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.

Company Overview

ABOUTTRATONWith its brands Scania, MAN, International, and Volkswagen Truck & Bus,TRATONSE is the parent and holding company of theTRATONGROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.

ABOUT INTERNATIONALFrom a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visitwww.International.com.

*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.

EEO Statement

We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.