Tech Ops Engineer - EFT Market Making & Derivatives Trading Systems (Low Latency)

Tech Ops Engineer – ETF Market Making & Derivatives Trading Systems (Low Latency)

Location: New York City, NY (Hybrid Onsite)

Rate: 85-100/hr W2

About the Role:

We are seeking a Tech Ops Engineer with deep ETF market making and derivatives trading knowledge to support and enhance a high-performance electronic trading environment. This role sits at the intersection of trading, technology, and vendor platforms, with a strong focus on latency optimization, system performance, and ETF/derivatives workflows.

While hands-on technical skills are critical, the ideal candidate will function as a Derivatives Subject Matter Expert (SME)—able to understand how trading workflows (especially ETF market making, RFQ-based trading, and pricing/hedging) translate into system behavior and performance.

This role will play a key part in initiatives aimed at modernizing and accelerating trading capabilities, including work tied to vendor platforms (e.g., Tbricks/Broadridge) and broader strategic efforts to enhance speed, scalability, and competitiveness.

Key Responsibilities

Trading Systems Support & Performance Optimization

• Provide hands-on support for electronic trading systems across ETF market making, equities, and derivatives workflows
• Troubleshoot issues across order flow, pricing, RFQs, quoting, and execution workflows
• Analyze and improve system latency, throughput, and stability in a real-time trading environment
• Partner with trading and quant teams to diagnose performance bottlenecks and behavioral anomalies

ETF & Derivatives Workflow Expertise (Core to Role)

• Act as a technical SME for ETF market making and derivatives trading, including:
• RFQ (Request-for-Quote) workflows
• ETF pricing, quoting, and hedging using underlyings and/or derivatives
• Order lifecycle for derivatives and ETF-related instruments
• Translate trading behavior into technical requirements and system-level improvements
• Support onboarding and validation of new ETFs, instruments, strategies, and venues

Platform & Vendor Integration

• Work closely with external vendors and trading platforms (e.g., Tbricks / Broadridge or similar)
• Support integration and optimization of vendor systems within internal trading architecture
• Collaborate on initiatives to improve execution speed and infrastructure performance, including:
• High-performance networking components (e.g., low-latency network cards)
• Market data and execution pipelines
• Contribute to strategic efforts such as platform migrations

Technical Troubleshooting & Engineering

• Perform deep-dive troubleshooting across:
• Linux environments
• FIX protocol sessions and message flows
• Log analysis and system diagnostics
• Build tools and scripts using Python and SQL to:
• Automate monitoring and diagnostics
• Analyze trading and system performance data
• Support and enhance monitoring, alerting, and observability frameworks

Cross-Functional Collaboration

• Work closely with:
• ETF market making trading desks (equities + derivatives)
• Quant teams
• Infrastructure and network engineering
• External vendors and platform providers
• Communicate clearly during incidents, including:
• Business impact
• Root cause analysis (RCA)
• Resolution timelines

Required Qualifications

• 3+ years of experience in production support, trading systems engineering, or tech ops within electronic trading environments
• Strong hands-on experience with:
• Python
• Linux
• FIX Protocol
• SQL
• Solid understanding of:
• ETF market making and derivatives trading workflows
• RFQ-based trading models
• Order lifecycle (new / ack / fill / cancel / replace)
• Experience troubleshooting low-latency or high-performance trading systems
• Ability to operate in real-time, high-pressure trading environments

Preferred Qualifications

• Direct experience supporting ETF market making or delta-one trading desks, including pricing and hedging workflows
• Experience with trading platforms such as Tbricks (Broadridge) or similar vendor systems
• Exposure to latency optimization, performance tuning, or high-frequency trading environments
• Experience working with external vendors and platform integrations
• Familiarity with network performance optimization or low-latency infrastructure

What We’re Really Looking For

• A technically strong engineer who understands ETF and derivatives trading, not a trader
• A derivatives-focused problem solver who can bridge business and system behavior
• Strong understanding of how ETF pricing and hedging workflows behave in live markets
• Someone who can help answer: “How do we make this faster, smarter, and more competitive?”
• A professional comfortable working across internal teams and external vendors to drive outcomes

Work Environment

• This role supports a live ETF market making trading desk
• May include:
• Early hours for pre-market readiness
• On-call rotation for production incidents
• Occasional weekend work for releases and system changes

Why Join Us?

• 401(k) Matching Plan
• Medical, Dental, & Vision Plans
• Relationship Driven Process to Find Your Best Fit
• 6 Paid Holidays
• Regular Meetings to Ensure Quality in Your Engagement

About Us:

At Brooksource, relationships are the foundation of everything we do. Since 2000, we’ve built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company’s unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs.

We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions.

EEO Statement:

Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Benefits & Perks

Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.