Tech Bus Services Sr Associate RWF

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

This role is supporting Vulnerability Operations oversight and governance.  This role supports the timely execution of process and control  related to vulnerability Operations Emergency, Heighten awareness, forecasting, special care for remedation of vulnerabilities. 

Manage and support the delivery of high profile technology products and services. Act as the single point of contact for the client and the appropriate technical groups from solution planning to sizing/estimating to fulfillment. Influence technology selection by gathering and reviewing customer information, working with technology teams to determine if custom solution is necessary, and recommend best option to the customer. Provide guidance on leveraging new technology. Request sizing estimates and reviews for reasonableness. Ensure service quality and cost-effectiveness of solutions. Monitor high profile projects to ensure requests are met on time and within sizing, keeping all parties informed of impacts and changes. Maintain regular contact with senior management within Technology and the supported business unit. Conduct research
and analysis of competitive market environment for innovative business products and services, regulatory/compliance issues, and implications of new implementations. Leads implementation of complex projects/initiatives impacting one or more lines of business. Understands and ensures compliance and risk management requirements for supported area are met and works with other stakeholders to implement key risk initiatives. Primary interface with Financial Industry Leaders for 2-4 Business Lines. Supports interfaces with Technology Industry Leaders, Analysts and Regulators.

RWF - Please note that "RWF" is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job. 

• 7+ years of technology experience

• Knowledge and understanding of project management and implementation
• Experience developing and managing client relationships
• Experience operating effectively in a geographically dispersed organization
• Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting and SharePoint) skills
• Excellent communication skills and ability to articulate complex material to a diverse audience
• Ability to influence across all organizational levels, particularly senior management
• Experience managing multiple medium technology development efforts within a major line of business

• Experience managing multiple medium technology development efforts within a major line of business Ability to influence across all organizational levels, particularly senior management
• Ability to negotiate, influence, and collaborate to build successful relationships
• Experience with best practices and industry standards related to Patching and Vulnerability
• Excellent analytical skills with the ability to anticipate implications across highly interdependent activities and deadlines
• Ability to prepare and deliver presentations, management reporting, and statistical analysis
• Knowledge of ServiceNow.

• Ability to travel up to 10% of the time

• All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
  
  Relevant military experience is considered for veterans and transitioning service men and women.
  Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.