Talent Assistant - Staffing Operations

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

This role will join our Mid-Atlantic Staffing team, which drives the team development of BCG’s most important asset – its people. Our team is seeking a Talent Assistant – Staffing Operations to provide critical logistical, relational, and administrative support. This role is ideal for someone passionate about a career in the HR/People space, and who thrives in fast-paced environments while maintaining a keen attention to detail.

Our consultants work across the private, public, and social sectors to drive impact that transforms organizations—and often themselves in the process. Consulting teams are thoughtfully staffed to balance the needs of the individual, the firm, and our clients. The Talent Assistant – Staffing Operations will support the Talent Management team end-to-end across the staffing process, will ensure accurate data management and reporting, and will liaise with other key Business Services teams. This role will also develop meaningful connections with our consulting staff to facilitate a transparent and rapid flow of information.

What You'll Do

System data management

• Maintain timely and accurate view of all individual availability data in the Staffing database including staffing assignments, vacations/time off, scheduled trainings, Leaves of Absence (in partnership with HR), etc.
  • Assist with outreach to current case teams to confirm staffing assignments and upcoming end dates
  • Track down appropriate case codes, follow up on timesheet submissions, and update consultant information as necessary (e.g., profiles, availability)
• Develop working relationships with all members of the local office to facilitate the timely flow of transparent information
• Partner with Managing Directors and Partners, Finance, and HR to support accurate case setup and billing processes:
  • Create and manage internal case codes for staffing assignments and billing
  • Support approval and tracking of funding requests for non-billable work (e.g., business development, strategic internal projects
  • Create and maintain project teamsites, ensuring timely setup and closure with the Information Management (IM) team
  • Provide billing instructions and information to consulting staff and North America staffers as needed

Leakage

• Review weekly consultant billing reports to identify billing discrepancies
• Partner with Talent Management and Finance teams to request corrections as necessary

Reporting

• Maintain staffing data dashboards and prepare office-wide and North America Regional staffing reports
• Organize and manage staffing data to support staffing assignments and tracking of non-billable work decisions

Short-term staffing support

• Manage short-term staffing case intake process across clients within system
• In partnership with Pipeline Staffers, coordinate short-term staffing assignments by connecting consultants with case teams and sharing project details

Regional Coordination

• Represent Mid-Atlantic System on bi-monthly North America Regional Staffing call
• Manage flow of communication to ensure all relevant stakeholders are informed and/or consulted on relevant situations

Perform other duties and projects required

What You'll Bring

• Bachelor’s degree required
• 1-3 years of administrative support or human resources experience, preferably at a professional services firm

Competencies:

• Highly organized, attentive to detail
• Excellent written and verbal communication skills
• Numeric proficiency and experience managing financial data
• Proficient computer skills: MS Office with a strong preference for substantial Excel and PowerPoint experience

Additional info

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

The base salary range for this role begins at $66,000 in our lowest cost geography and goes up to $78,000 in our highest cost geography. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process.

This is an estimated range and specific base salaries within the range depend on various factors such as office location, experience, and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a discretionary bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks.

All of our plans provide best in class coverage:

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
• Dental coverage, including up to $5,000 in orthodontia benefits
• Vision insurance with coverage for both glasses and contact lenses annually
• Reimbursement for gym memberships and other fitness activities
• Fully vested retirement contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
• Paid sick time on an as needed basis

*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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