TAC/LEIN Operator

*Open to SEIU Salaried Members and the Public*

SEIU Salaried Members must apply within the first 14 days of this posting to be considered as an in-house candidate. Any applications received after the first 14 days will be considered with applications from the public.

Applications will be screened. Those qualified will be invited to participate in performance testing and an oral interview. Applicants must successfully pass each of the selection processes by a score of 70% or better to proceed in the process.

This posting is subject to close after 14 days

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Under general direction of the Support Services Administrator, this position performs intermediate technical work managing and maintaining the accuracy, security, and compliance of data within the Law Enforcement Information Network (LEIN) and related Criminal Justice Information Systems (CJIS). Key responsibilities include processing and managing records while ensuring timely updates and second-party checks for accuracy. The role assumes the duties of a Terminal Agency Coordinator (TAC), acting as the primary point of contact for CJIS security, LEIN matters and ensuring agency compliance. This includes overseeing certifications and training for all system operators, monitoring system use, and enforcing security protocols.

1. Responsible for document processing and entering and removing persons and items into and from LEIN and interfaced systems, including but not limited to bond conditions, missing persons, lost or stolen property, vehicle impounds and abandoned vehicles, and warrant information received within the required timeframes. Performs second-party checks to verify the accuracy and completeness of records entered.
2. Assumes duties of a Terminal Agency Coordinator (TAC) as prescribed by Michigan State LEIN field services and acts as a support person for internal and external requests for information and/or actions in a timely manner.
3. Serves as the internal and external point of contact for all Criminal Justice Information System (CJIS) information security matters.
4. Ensures agency’s compliance with physical and security standards as set forth by FBI CJIS security policy and ensures compliance with all rules, policies, and laws by monitoring system use, enforcing system security, and ensuring all users follow operating procedures.
5. Ensure all operators and non-operators have the applicable certifications and training and maintain such certifications. Ensures that training databases are accurate, and all operators are in compliance with LEIN and Michigan State Police (MSP) standards.
6. Review arrest records assigned to the Saginaw Police Department by MSP to research, verify, and validify the case.
7. Record impounded, abandoned, and private property tow vehicles in the system or releases them as appropriate. Maintain all internal databases with relevant information.
8. Verify purged vehicles from MSP are still unrecovered and re-enter them into the LEIN system if applicable.
9. Review, separate, respond to, and sort daily broadcast messages from Law Enforcement Information Network (LEIN).
10. Monitor daily case reports prepared by officers, verify “hot” items through a secondary check, and enter them into the LEIN system. Maintain files and reports and provides information as requested.
11. Responds to external requests from FBI, MCDOC, and MSP for information and acts in a timely manner.
12. Respond to and process the needs of walk-in services related to arrest expungement.
13. Completes monthly validation report in accordance with the Michigan State Police (MSP) requirements.
14. Conducts pre-employment and post-employment computer-based background checks of city employees, volunteers and retired staff wanting to carry a concealed weapon through the city.
15. Performs other duties and tasks as assigned.

1. High School Diploma or GED equivalent.
2. Three to Five years’ experience in a court or criminal justice setting.
3. Ability to maintain confidentiality of sensitive information and possess attention to detail.
4. Must be able to pass a thorough background investigation.
5. Must have the ability to complete all required specialized training required for the position within six months of being placed in position.
6. Must possess and maintain necessary certification as required by law to operate LEIN.
7. Must obtain TAC certification within six (6) months from date of hire; involves specialized training and testing.
8. Possess and maintain a valid Michigan driver’s license.
9. Strong verbal and written communication skills for interaction with diverse internal and external contacts.
10. Proficiency in Microsoft Office and the ability to learn various law enforcement software and hardware applications.
11. Excellent organizational skills, with the ability to manage competing priorities and meet strict deadlines.
12. Ability to type and enter data rapidly and accurately.
13. Ability to read, interpret, and analyze LEIN/NCIC rules, regulations, and policies with capacity to train others on these topics.

This work requires the occasional exertion of up to 10 pounds of force; work is sedentary and requires occasional standing and walking; work requires constant grasping, manipulating or making small precise hand movements and seldom involves climbing or balancing, stooping, kneeling, crouching or crawling, and reaching with hands and arms; work has specific vision abilities which includes close and distance vision, ability to adjust focus, depth perception and color perception; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken work levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office with typing and/or computer printers, light traffic).