The Table Games Dual Rate Supervisor manages the casino table game operations, overseeing dealers and protecting assets while ensuring high-quality guest service to create a favorable, engaging game experience, and regulatory compliance
Acknowledges, greets, and converses in English with customers who approach the Table Games area
Monitors game activity and resolves issues, disputes, and correct errors as needed.
Control gaming cards and equipment, and uses tables, shoes, and paddle correctly.
Ensure winning bets are accurately and promptly paid and correct any Dealer errors as required.
Manage administration of Table fills and credits, player ratings and rundowns.
Assist in monitoring staffing levels to maintain full coverage and budgetary compliance.
Analyze guest’s play to monitor for cheating, scams, card counters and unusual or suspicious variations in play.
Maintain strict confidentiality relative to financial information, company policies and procedures and team and guest information.
Have complete knowledge of all casino events and promotional activities.
Keep assigned work area in a clean and orderly manner.
Ensure the safety and security of guests and team members.
Comply with all policies and procedures.
Other duties as assigned or any reasonable request from any member of management.