Systems Programmer 1/2 (Server Automation Specialist - 04-1024)

Job Description

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

What You Will Be Doing

Join the Team That Power’s Alaska’s Digital Backbone!

OIT presents a rare opportunity to join the Datacenter Server Patching and Management Team for a dedicated individual to help maintain and enhance Alaska’s enterprise server management systems. This position is flexibly staffed—whether you’re starting fresh or bringing existing expertise, we have a structured training and development plan to help you advance to a journeyman-level role.

What does your day look like?

• Verifying servers performed expected tasks during the maintenance windows.
• Checking enterprise systems to proactively catch issues before they propagate, primarily related to patching server operating systems and the underlying hardware.
• Investigating operational or security issues.
• Creating scripts and automation to fine-tune processes implemented through the enterprise server management systems.
• Providing insight and guidance for the team to focus on problem areas.

If you’re eager to learn, grow, and make an impact, we’ll provide the tools and support you need to succeed. IT is an ever-changing landscape and as you develop your skills, you’ll have the chance to expand your responsibilities and work on larger, more complex issues, including troubleshooting server operations, monitoring server and storage hardware for potential issues, implementing and managing Hyper-V virtualization, creating operational reports for ongoing processes, and occasionally removing or installing physical equipment from customer locations.

Our Organization, Mission, and Culture

The Office of Information Technology (OIT) provides enterprise IT solutions to the State of Alaska.

Our vision: One Government, empowered by innovative technical collaboration.

Our aim: Reduce complexity, improve efficiency, and encourage creativity to securely provide better government services to all Alaskans.

For more information on the Office of Information Technology, see https://oit.alaska.gov/about-us

The Benefits of Joining Our Team

The State of Alaska offers a diverse training platform in many areas in support of your career goals, and a team dedicated to developing training plans to help you meet those goals.

The State of Alaska offers a competitive salary, a solid benefit package that includes retirement plans (with employer contributions), health insurance for medical/dental/vision (with employer contributions), and group-based insurance benefits such as term life, short/long-term disability, pet insurance, and much more. Click on the Benefits tab of this posting to learn more.

The Working Environment You Can Expect

While the OIT offices are primarily located in downtown Juneau, 5th Floor State Office Building and in downtown Anchorage, at the Bayview Building on Ship Creek Ave, this position is suitable for a hybrid telework if all job duties and expectations are able to be met.

The working social environment will center around telework. Regular attendance at daily/weekly meetings will be essential to stay abreast of ongoing activities and projects

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

• Hardware Engineering: Knowledge of the principles, methods, and tools for designing, developing, and testing computer or computer-related equipment.
• Information Resources Strategy and Planning: Knowledge of the principles, methods, and techniques of information technology (IT) assessment, planning, management, monitoring, and evaluation, such as IT baseline assessment, interagency functional analysis, contingency planning, and disaster recovery.
• Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.

Minimum Qualifications

Competency Based Minimum Qualifications Instructions

This job class uses competency based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Systems Programmer 1
Any combination of education and/or experience that provides the applicant with competencies in:

• Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.
• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.
• Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.

Equivalent to those typically gained by:
Training in computer science, information technology, or system administration – or a similar field or professional experience – that provided knowledge of systems, networking software, hardware, protocols, and scripting/automation tools.

Systems Programmer 2
Any combination of education and/or experience that provides the applicant with competencies in:

• Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.
• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.
• Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.
• Systems Testing and Evaluation: Knowledge of principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues.

Equivalent to those typically gained by:
Training in computer science, information technology, system administration, or a similar field and professional experience in database, network, or system administration.

Special Note:
“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” means the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

“Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

Additional Required Information

Please read the below information carefully. This applies to your application submission.

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY

Please be sure to check our residency definition to determine if you qualify.

At time of interview, please be prepared to provide:

• Three (3) professional references and current contact numbers, including two (2) current or former supervisors;
• Copies of your two (2) most recent employment performance evaluations if available; please substitute with letters of recommendation if evaluations are not available.
• A copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcripts) to verify that you meet the minimum qualifications. If not provided, transcripts will be required prior to appointment.

APSIN

Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

NOTICE

If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Contact Information

Ben Sizemore

Data Processing Manager 2

Phone: (907) 269-7592

ben.sizemore@alaska.gov

Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
    • AVTEC
    • Confidential
    • Correctional Officers
    • Marine Engineers
    • Mt. Edgecumbe Teachers
    • Supervisory
    • Unlicensed Vessel Personnel/Inland Boatman's Union
    • Exempt employees (not covered by collective bargaining)
  • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
    • General Government
    • Labor, Trades and Crafts
    • Public Safety Employees Association
    • Masters, Mates & Pilots
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

• Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See https://drb.alaska.gov/retiree/ for additional information
Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served
• Twelve (12) paid holidays a year

01 Please rate your level of proficiency in Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.

• Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
• Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
• Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
• Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
• None of the above.

02 Please rate your level of proficiency in Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.

• Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
• Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
• Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
• Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
• None of the above.

03 Please rate your level of proficiency in Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.

• Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
• Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
• Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
• Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
• None of the above.

04 Please rate your level of proficiency in Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.

• Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
• Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
• Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
• Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
• None of the above.

05 Please rate your level of proficiency in Systems Testing and Evaluation: Knowledge of principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues.

• Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
• Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
• Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
• Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
• None of the above.

06 Please rate your level of proficiency in Hardware Engineering: Knowledge of the principles, methods, and tools for designing, developing, and testing computer or computer-related equipment.

• Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
• Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
• Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
• Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
• None of the above.

07 Please rate your level of proficiency in Information Resources Strategy and Planning: Knowledge of the principles, methods, and techniques of information technology (IT) assessment, planning, management, monitoring, and evaluation, such as IT baseline assessment, interagency functional analysis, contingency planning, and disaster recovery.

• Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
• Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
• Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
• Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
• None of the above.

08 Please rate your level of proficiency in Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.

• Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
• Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
• Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
• Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
• None of the above.

Required Question