Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.
Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.
The Systems Operations Sr Engineer of Enterprise Video and Event Technology will be subject matter expert working with the east coast video team to engineer and manage technology solutions across a wide range of video and digital media services as well as event services. The Systems Operations Sr Engineer will be accountable for highly visible, mission-critical video technologies that connect the company and our customers. This person will be responsible for critical capabilities which include live event webcasting / streaming, enterprise content delivery, distribution of content and messages to global locations, digital media management, virtual event/conference support, and on-demand video. Delivery of content to employees and customers wherever they are is becoming increasingly important and we are challenged to do so in new ways and with more modern technologies.
The Systems Operations Sr Engineer will also partner with third party vendors and across Technology areas, including Infrastructure and Information Security, to ensure stability and scalability of services in order to deliver content seamlessly to employees and customers. The Systems Operations Sr Engineer will assist in managing third parties providing technology solutions in this space, with oversight of execution and technology compliance. Hundreds of video events are produced each year with millions of views by employees and customers.
Responsibilities
This role will be a subject matter expert helping to manage critical platforms working closely with the Public Affairs Enterprise Video Services product management team. The solutions and capabilities developed and managed by the team support communications to over 265K global employees and millions of customers across lines of business. RWF
Key areas of focus for the role include:
Responsibility for ensuring high availability and robust resiliency architecture for critical video and media applications.
Managing third party technology solutions providers to ensure delivery against contractual obligations and service level agreements.
Building and maintaining strong relationships with other functional area across Technology (e.g. Infrastructure, Information Security, Technology Risk, Innovation, etc.)
Partnering closely with technology and business leaders to ensure that technology initiatives are aligned with business, enterprise and Technology priorities.
RWF – Please note that “RWF” is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job.
NC-Charlotte: 301 S Tryon St - Charlotte, NC
Benefits
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.