Systems Analyst 1

Inova Clinical Engineering is looking for a dedicated Systems Analyst 1 to join the Team. This hybrid role will be full-time day-shift from Monday – Friday.

The Systems Analyst 1 maintains and facilitates implementations of systems, and databases to ensure optimum performance of automated systems. Manages Information System project/products in order to provide automated solutions that meet Inova Health System's business needs. Participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness for Inova Health System. Communicates project and team status to internal and external audiences to keep project team informed.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.

Systems Analyst 1 Responsibilities:

• Evaluates requests for service and follows through as evidenced by completion of system evaluation forms and requirements documentation, in accordance with IT documentation standards. Communicates status and closure with vendors and end users through status reports and issues list, and escalates to manager as required in accordance with established policy.
• Analyzes IT processes and workflow to identify alternative system or technology solutions. Provides input to application design to support system modifications or enhancements, as evidenced creating functional specifications, assisting end users in developing system requirements, and documenting system/user procedures in accordance with Technology Services standards. Responds to and supports system issues/requests and communicates with end user on status and closure of tickets as evidenced by following documented on call, downtime, and request for service procedures in accordance with Technology Services documentation standards.
• Assists in conducting system investigation to determine general feasibility, cost and alternative system solutions as evidenced by interviewing users to define requirements and objectives of automation, in accordance with established policy. Participates in ongoing maintenance, upgrades, and enhancements of major systems, follows all Change Control and Security procedures in accordance with Technology Services and audit standards. Provides input to impact present and or proposed systems have/will have on the organization as evidenced by detailed cost/benefit, statistical and impact analysis.
• Participates in testing which may include preparation of test scripts and conversion plans as well as validation of test results and obtains end-user acceptance sign-off in accordance with Technology Services documentation standards.
• Provides input and assists end users in development of departmental policies and procedures as it relates to the application. Adheres to applications security and control procedures in accordance with departmental, vendor, and regulatory bodies. Assists in educating end users on requirements and policies as they relate to these procedures.
• Supports departmental processes such as project management as evidenced by project planning, problem resolution, change control, and quality assurance in accordance with established policies. Participates in task force meetings or work groups which may include writing meeting minutes and project correspondence. Consults with management and senior staff to validate timeline and provides status on tasks and completion in order to meet project timelines.
• Develops system documentation as evidenced by completed policy, procedures and system specifications, in accordance with Technology Services documentation standards.
• Participates in vendor demos, site visits, and reference calls as evidenced by completion of demo scripts and reference call questionnaires, in accordance with IS documentation standards.

Minimum Qualifications:

• Education: Associate’s degree; or HS Diploma/GED and 2 years relevant professional experience in addition to the minimum experience required

• Experience: 1 year experience in supporting, developing, analyzing manual and automated system needs in a healthcare environment

Preferred Qualifications:

• Foundational understanding of common IT concepts and terminology preferred. 

• IT certification, such as CCNA or comparable, preferred.