System Administrator T2 (MSP)

Bowman Williams
Elmhurst, IL

System Administrator T2 (MSP)


About the Company

This forward-thinking Managed Service Provider is redefining what it means to work in IT. Led by an energetic, next-generation leadership team, they combine a vibrant company culture with proven operational excellence to empower every team member’s growth. Their tight-knit group of technology professionals thrives in an environment that values innovation, collaboration, and technical mastery. With a focus on mid-to-advanced-level engineering, this MSP ensures its engineers work on meaningful, challenging projects—not routine password resets. Supporting clients across industries like architecture, engineering, and construction, the team is driven by a shared passion for solving complex IT challenges and delivering exceptional results. If you’re looking for a place where your expertise is valued, your ideas are heard, and your career can truly advance, this company is where you’ll thrive.


About the Position

We’re looking for a skilled Tier 2 Systems Administrator who thrives on solving complex technical challenges and enjoys bringing a bit of personality to their work. In this role, you’ll serve as the go-to problem solver for escalated issues—protecting servers from downtime, keeping networks running smoothly, and delivering top-tier support to clients. You’ll have the opportunity to work across diverse environments, manage advanced systems configurations, and collaborate with a talented team of IT professionals who love what they do.

This is a role for someone who doesn’t just want to fix problems, but wants to make an impact—someone who’s ready to learn, grow, and contribute to a team that values both excellence and fun. If you bring deep technical knowledge, strong communication skills, and the drive to keep improving, this position offers the perfect mix of challenge, collaboration, and career growth.


What You’ll Do

  • Deliver daily Tier 2 support for end users both onsite and remotely.
  • Perform system monitoring, maintenance, and patch management for servers and network infrastructure.
  • Manage and administer Active Directory, M365, and Azure environments.
  • Support Windows Server, desktop environments, and networking devices.
  • Troubleshoot user issues, printer setups, VPN access, and connectivity problems.
  • Maintain documentation and ensure all client systems stay secure and up to date.
  • Collaborate with senior engineers for escalations and project support when needed.


What You’ll Bring

  • 3+ years of hands-on experience in a Managed Services Provider (MSP) environment.
  • Strong knowledge of Windows Server, Active Directory, and Microsoft 365.
  • Experience with Azure Entra ID, Azure VM's, Intune, Sharepoint, and Exchange Online.
  • Familiarity with firewalls, networking fundamentals, and remote management tools.
  • Excellent troubleshooting, time-management, and client communication skills.
  • A proactive mindset and eagerness to keep learning new technologies.


Compensation & Benefits

  • $60K–$75K base salary
  • Health insurance
  • Paid time off (PTO)
  • 401(k) plan
  • Travel reimbursement for client site visits
  • Ongoing training and certification support
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