***must be local or travel to Carlisle, PA - 5 days onsite***
Position: System Admin
Duration: Contract through October - likely to extend until Jan 2027
Pay: TBD - most likely 25-30/hour
Location: Carlisle, PA - 5x onsite
Why They’re Hiring
- Team is preparing for peak season readiness and has a large volume of hardware that must be deployed in advance.
- Work includes:
- Configuration and rollout of Zebra devices (handheld and wrist-mounted)
- Deployment of dozens of standard computers to the floor
- Support for a Windows 11 upgrade, which adds additional configuration work (notably Wi-Fi reconfiguration)
Job Description
This role supports distribution center operations by assisting in IT support, system setup, and deployment activities in preparation for peak season. As a member of the local IT team, the individual will help maintain high standards for system uptime and availability while following established documentation, standards, best practices, procedures, and processes.
Key responsibilities include hands-on installation, configuration, and rollout of end-user hardware and devices, with an initial focus on deployment rather than heavy troubleshooting.
Responsibilities:
- Support distribution center operations through IT support, installation, and integration activities.
- Perform hands-on configuration and rollout of hardware, including standard PCs and Zebra devices (handheld and wrist-mounted).
- Assist with large-scale hardware deployments to the warehouse floor in advance of peak season.
- Support Windows 11 upgrade efforts, including device setup and required configuration changes such as Wi‑Fi reconfiguration.
- Provide Tier 1/2 end-user support, including managing incoming tickets and assisting users as needed.
- Support users and maintain the computing environment, troubleshooting PC, hardware, and software issues (OS, Office 365, connectivity, peripherals).
- Follow scripted, device‑management workflows and documented procedures for installations and deployments.
- Train users on workstation usage and best practices for installed software.
- Maintain inventory of IT equipment and ensure assets are tracked and available.
- Support ongoing projects and transition into peak‑season help desk coverage after the deployment phase.
- Perform other duties as assigned.
Required Skills and Experience
- Strong IT support fundamentals, including Windows device setup and configuration.
- Experience troubleshooting PCs, desktops, tablets, scan guns, and printers.
- Bachelor’s degree or equivalent experience.
- Experience supporting distribution center or warehouse environments.
- Experience working within corporate IT operations and collaborating with local IT teams.
- Ability to follow procedures and handle high‑volume, repetitive deployment work with accuracy.
- Reliable, coachable, and comfortable working in a process‑driven environment.
- Ability to work onsite in an office and warehouse setting.
- Ability to lift items up to 30 pounds and perform physical activities such as bending, kneeling, standing, walking, and climbing stairs.
- Consistent timeliness and regular attendance.
- Vision requirements: ability to view information in print and electronically.
Preferred Qualifications
- Experience with Zebra devices (handheld or wearable); training can be provided for candidates who are process‑driven and eager to learn.
- 2+ years of experience with backup technologies, high‑end storage solutions (Hitachi SAN preferred), SCCM, or system/event management tools.
- Experience installing, maintaining, securing, and monitoring operating systems.
- Familiarity with IT service management processes such as Patch, Change, Configuration, Release, and Problem Management.
- Strong analytical, problem‑solving, and troubleshooting skills.
- Ability to work effectively in fast‑paced environments during peak operational periods.
