New Cumberland Federal Credit Union (NCFCU) is seeking a knowledgeable and detail-oriented Symitar Programmer / Core Systems Technician to join our team. This critical role supports and enhances our core processing system, ensuring efficient operations, data integrity, and seamless functionality across the organization. The ideal candidate is technically skilled, solutions-driven, and thrives in a collaborative environment while supporting our mission of People Helping People. If you are passionate about system optimization, problem-solving, and making a meaningful impact behind the scenes, we encourage you to apply today.
About the Role:
The Credit Union is seeking a skilled Symitar Programmer / Core Systems Technician to support, maintain, and enhance our Jack Henry Symitar core processing system. This mid-level role is responsible for PowerOn development, system configuration, troubleshooting, reporting, integrations, and operational support. The ideal candidate will have hands-on Symitar experience, solid programming skills, and the ability to collaborate with IT and business units to improve efficiency, compliance, and member service.
Key Responsibilities:
Symitar Core System Support
- Maintain and support the Jack Henry Symitar core processing system
- Perform system configuration, parameter maintenance, and operational setup
- Monitor system performance and resolve production issues in a timely manner
- Support daily, monthly, and year-end processing tasks
Programming & PowerOn Development
- Develop, modify, and maintain PowerOn programs and scripts
- Create and maintain custom reports, batch jobs, and automation processes
- Troubleshoot and optimize existing PowerOn code for performance and accuracy
- Assist with Symitar upgrades, releases, and testing efforts
Reporting & Data Management
- Develop and maintain Symitar reports using PowerOn, RepGen, and SQL-based tools
- Support data extracts, audits, and regulatory reporting requirements
- Ensure data integrity and accuracy across systems
Integrations & Third-Party Support
- Support interfaces between Symitar and third-party vendors
- Assist with file transfers, job scheduling, and troubleshooting data exchange issues
- Work with vendors and internal teams to implement enhancements or new services
Security, Compliance & Documentation
- Follow security best practices and internal controls related to core systems
- Assist with audits, exams, and documentation requests
- Maintain technical documentation, procedures, and change logs
Collaboration & Support
- Work closely with IT staff, operations, lending, and accounting teams
- Provide technical guidance and problem resolution for system-related issues
- Participate in on-call rotation or after-hours support as required
Required Qualifications:
- 3–5 years of hands-on experience with Jack Henry Symitar
- Strong experience with PowerOn programming and development
- Working knowledge of Symitar modules (deposits, loans, accounting, member services)
- Experience with RepGen, batch processing, and system jobs
- Understanding of Credit Union or financial institution operations
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to manage multiple priorities and meet deadlines
Preferred Qualifications
- Experience in a Credit Union environment
- Familiarity with Symitar Quest, SQL, APIs, or scripting
- Experience supporting Symitar upgrades and conversions
- Knowledge of financial institution compliance and regulatory requirements
- Associate’s or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
Benefits:
- Company Paid Health Insurance with Low Deductible
- Company Paid Dental & Vision Insurance
- Optional Flexible Spending Account & Dependent Care Spending Account
- 401K Retirement Plan with 5% Company Contribution
- Company Provided Short-Term, Long-Term Disability & Life Insurance (Includes Spouse & Dependent Coverage)
- Generous Vacation & Sick Leave Time Off
- Birthday Paid Off!
- Optional Aflac Benefits Available
- Credit Union Membership
- Team Bonding & Company Events
Why Join NCFCU?
At NCFCU, you’ll find more than just a career – you’ll become part of a supportive, people-focused team committed to serving our members and community. As our Symitar Programmer / Core Systems Technician, you will play a vital role in maintaining and enhancing our core processing system, strengthening internal operations through technology, and ensuring system accuracy, security, and efficiency. Your expertise will directly support our staff’s ability to serve members effectively and help advance our mission of helping members achieve financial well-being.
Apply today and take the next step in your career with NCFCU!
