SVP, Chief Information Officer

Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We're an innovative organization that's small enough to be agile and big enough to make a difference in our industry.

Our flexible workplace is continuously evolving to ensure all employees feel:

• Comfortable bringing their whole selves to work.
• Confident that they will be treated respectfully.
• Recognized for their performance and provided with equal opportunities to succeed.

At Argo, skill meets opportunity. If you're wired to raise your hand and ask, "Where can I help?", you'll thrive with us.

The SVP, Chief Information Officer will be responsible for the strategy, delivery, and execution of technology solutions for Argo Group. The role leads the DTS organization, including application development, infrastructure management, project management, and digital development. As a key Executive Team member reporting to the Group CAO, this position will partner with business leaders and functional leaders to implement improved technology solutions and support current solutions. The role requires deep vendor relationship skills to manage key suppliers while continuing to meet financial objectives. A candidate should have a blend of problem-solving, practical application, and forward-looking perspective to manage and lead this critical function for Argo Group.

This is an in-office or hybrid role.

Duties & Responsibilities

• Lead strategic technology planning through coordination with business and functional leaders and vendors

• Build, adapt, and maintain a modern, efficient application and infrastructure organization

• Collaborate with business leaders to provide technology solutions that support business objectives

• Manage, develop, establish, and review key vendor relationships

• Integrate digital tools, thought process and delivery while maintaining and decommissioning legacy systems and process

• Establish and maintain governance processes including performance measurement, Business Continuity, and Disaster Recovery.

• Manage and control all aspects of the software development life cycle (SDLC) including:

• Short-term and long-term roadmaps

• Project plans including funding, scheduling, milestones, delivery and maintenance

• Resource plans including sourcing, estimating and coordinating internal and external resources

• Implementation

• Testing and quality assurance

• Documentation

• Deployment and maintenance

• Establish and maintain quality assurance process

• Define and maintain policies and standards for acquiring, implementing, and operating technology solutions

• Balance use of external vendor resources vs. internal resources

• Responsibility for all technology for operating expenses and capital budgets

Qualifications

• 15+ years of technology experience required with minimum 10 years' experience with insurance applications
• Full mastery and technical understanding of key aspects of core finance and insurance systems including general ledgers, underwriting, policy processing, billing, claims, and statistical data requirements) with considerable knowledge of P&C insurance business and processes
• Proven experience leading the successful design, development, delivery, support and maintenance of large-scale, high performing, technically complex, insurance applications
• Proven track record selecting, managing and directing complex vendor relationships
• Solid and broad understanding of fiscal management and adapting to changing financial constraints
• Successful experience in leading, coaching, mentoring and managing high-performing teams
• Ability to independently balance competing priorities, complex situations and tight deadlines
• Highly creative and innovative with an eye for detail
• Ability to know when (and when not) to use technology to solve business problems
• A personal motivation and determination to execute and deliver
• Ability to thrive in a dynamic, fast-paced, matrix environment
• Excellent written communication and oral communication skills

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

PLEASE NOTE: At this time, Argo Group will not sponsor an applicant for employment authorization for this position.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department.

To all recruitment agencies: Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees. Argo Group is not responsible for any fees related to unsolicited resumes.

The range provided is for US-based hires only and will be commensurate with candidate experience. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.

Pay Range:

$312,800-$385,200 USD

PLEASE NOTE: At this time, Argo Group will not sponsor an applicant for employment authorization for this position.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department at 210-321-8400.

To all recruitment agencies: Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees. Argo Group is not responsible for any fees related to unsolicited resumes.

Argo Group International Holdings, Ltd. (NYSE: ARGO) is a global multiline underwriter of specialty insurance and reinsurance products in the property and casualty market. We help power the businesses that drive the world economy, offering a comprehensive line of high-quality products and services designed to meet the unique coverage and claims-handling needs of our clients. We foster an inclusive culture that embraces diversity and design thinking, relies on innovation and agility, promotes collaborative service delivery, offers frequent, integrated communication and values authentic recognition of excellence. View our 2022 Environmental, Social & Governance Report to learn more about Argo.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The collection of your personal information is subject to our HR Privacy Notice

Our Benefits

Developing our employees professionally and personally strengthens our organization.

Argo Group offers an attractive Total Rewards package that includes:

• A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing.

• Flexible workplace policies that support employee well-being include compressed hours, flex-time, job-sharing, remote work, sabbatical leave, holiday and summer hours.

• Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs. In addition to traditional health and wellness plans, benefits include dental, disability, life insurance, medical, and vision insurance, matching 401(k) retirement savings, generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays and a paid voluntary day), paid caregiver and parental leave, paid bereavement, jury duty/court appearances, and military (up to 14 days) leave, employee assistance program (EAP), and an array of voluntary benefits.

• Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development - Training magazine lists Argo among the Training "Top 125" Companies. Argo encourages career mobility and continuing education to pursue and maintain professional and industry designations, in addition to traditional university and higher education programs.

• An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development.

• Active community outreach and volunteer programs in addition to matching charitable gifts by 100%.

• A generous Employee Referral program that results in approximately 25% of all new hires annually.