Surveillance Shift Supervisor - Maryland

Live! Casino and Hotel Maryland
Hanover, MD

Min Compensation

USD $45,576.00/Yr.

Max Compensation

USD $62,863.00/Yr.

Overview

Why We Need Your Talents:

 

Supervise Surveillance Team Members as well as observing and protecting casino assets via CCTV.

Responsibilities

Where You'll Make an Impact:

  • Observe all activities of guest and team members on the casino floor, cage, change booths, and count rooms via the closed-circuit television system for criminal activities and/or violation of the state lottery and gaming commission regulations as well as company policies and procedures.
  • Observe areas of the casino, atrium, and parking areas for safety hazards to ensure the safety and security of all guests and employees.
  • Operate monitor room equipment.
  • Complete proper reports and documentation as needed.
  • Supervises department team members on procedures for protecting casino assets and internal controls to ensure the safety and security of the team members and guests.
  • Assist in scheduling and training of staff.
  • Thorough working knowledge of all Table Games.
  • Thorough working knowledge of all gaming and non-gaming departments.
  • Report all violations and suspicious activity to management.
  • Review surveillance department actions, personnel, and processes with Surveillance Management.
  • Meet with departmental management and leaders as necessary.

Skills to Help You Succeed:

  • Knowledge of computers and CCTV equipment.
  • Must be able to read/write in the English language.
  • Excellent customer service skills.

Qualifications

Must-Haves:

  • A high school diploma or GED equivalent is preferred.
  • Minimum of four (4) year’s work experience in casino surveillance with at least two (2) years as a Supervisor or above.
  • Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements:

  • Must be able to sit for long periods of time.
  • Must be able to work in a confined space with low lighting.
  • Must be able to lift and/or carry up to 30lbs.
  • Must have excellent vision and hearing.
  • Must be able to grasp, handle, and reach with hands and fingers.
  • Stand and walk 30% of the time
  • Use of stairs and elevators

What We Offer

Perks We Offer You

  • Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
    • Free Basic Life Insurance
    • Free Short Term & Long-Term Disability
    • Generous retirement savings options
    • Paid Time Off
    • Tuition Reimbursement
  • On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
  • Training and pathways for career growth
  • Robust Rewards & Recognition Programs
  • Annual Merit Based Pay Increases
  • Discretionary Performance Bonuses
  • Discretionary Service Bonuses
  • Free parking
  • Free food and discounted meals
  • Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

  • To be part of an exciting experience unlike any other in the market.
  • To be given the power and responsibility to put service and community first.
  • To come together as a strong team, while valuing and celebrating our diversity.
  • To be given the tools, resources, and opportunity to grow in their career.
  • To work hard and have fun.
  • Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
  • The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.
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