Surveillance Admin / VMS Technician

Collabera
Charlotte, NC

Position: Surveillance Admin / VMS Technician

Industry: Energy

Type: 12-month Contract (possible extension/conversion)

Location: Charlotte, NC (3x hybrid)


Day to day:

  • Manage and support video management systems (VMS) and physical security platforms
  • Perform camera programming, configuration, and system troubleshooting
  • Monitor system operability and ensure uptime across sites
  • Coordinate with vendors and field teams for issue resolution and system validation
  • Support deployment of new technologies (e.g., radar systems, detection platforms)
  • Assist with project-based work, following direction from project managers
  • Document configurations, updates, and system performance
  • Provide support during site implementations and post-install validation


Must haves:

  • Experience with video management systems (VMS) such as Avigilon, Genetec, ONSSI, or similar
  • Background in physical security systems (IP cameras, access control, surveillance)
  • Experience with system configuration, programming, and troubleshooting
  • Ability to work in both operational support and project-based environments
  • Strong communication skills and ability to work with vendors and internal teams


Plusses:

  • Experience with Avigilon
  • Background working for a security integrator
  • Experience supporting enterprise-level physical security environments
  • Exposure to new security technologies (e.g., radar, gunshot detection systems)
  • Experience in hybrid IT/physical security roles


Salary and Compensation:

The hourly rate for this position is between $33 - $35 per hour. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.


Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).

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