Surgery Scheduler - Specialty OB/GYN

Division:Eskenazi Health

Sub-Division: Hospital

Req ID: 25538

Schedule: Full Time

Shift: Days

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

The Surgery Scheduler coordinates all details involved in scheduling surgeries. This position is responsible for maintaining physicians' outlook calendars to be current and up to date with their surgery schedule.

This surgery scheduler position for this large OBGYN Department requires clinical background knowledge. LPN is preferred candidate but candidates with experience in surgery scheduling for large practice are welcome to apply.

The successful candidate will be detail oriented with the critical thinking skills a must. The ability to multitask and ensure that the OR case load is evaluated / managed for maximum cases appropriately scheduled to OR. Impeccable communication skills, both written and oral, are necessary in communicating with physicians, OR team, Nursing and patients. High volume of phone communication, focus on customer service and in depth attention to detail are required.

• High School Diploma or equivalent (GED)
• Associate's degree preferred
• Minimum of 6 months of experience in medical front office work with experience with coding and scheduling

• Coordinates all details involved in scheduling surgeries
• Schedules surgeries and related pre- and post-operative appointments
• Confirms surgery schedules and notifies patients of arrival times
• Instructs patients on surgery and outpatient testing/appointments
• Communicates information between the patient, surgical department, and providers
• Responsible for maintaining physicians' outlook calendars to be current and up to date with their surgery schedule
• Obtains pre-authorization for surgery from insurance carriers
• Coordinates equipment and authorizations with the vendors when applicable
• Responsible for delivering patient consent for surgery to the surgical department
• Completes and faxes procedure/testing paperwork efficiently and accurately
• Schedules outpatient appointments that applies to the surgery as requested by the physician(s)
• Addresses patient concerns on surgery and pre-surgical appointments
• Functions as a team player with all employees, demonstrating willingness to serve wherever needed and considering all work to be done
• Complies with HIPAA regulations

Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.