Position Description Position Title: Support Specialist Department: Center for Christian Leadership Reports to: Executive Director – Center for Christian Leadership FLSA Status: Non-Exempt FTE: 0.5 Called Position: No Revised: April 2026 Position Summary: The Support Specialist for the Center for Christian Leadership provides comprehensive administrative and operational support to the Executive Director of the Center for Christian Leadership at Wisconsin Lutheran College (WLC) . Responsibilities include clerical support , scheduling, data management, event planning and coordination , as well as program promotion. PRIMARY RESPONSIBILITIES Clerical • Produce the monthly newsletter for the Christian Leadership Program . • Coordinate and distribute weekly email updates to Christian Leadership Program students . • Create, maintain, and update a monthly calendar of program offerings and events . • Maintain and update databases for current students , alumni , and student retention tracking for our program. • Update and maintain Christian Leadership Program content on Canvas . • Schedule appointments and manage calendars as needed. • Design and produc e forms, flyers, thank -you notes, and other materials. • Process monthly credit card statement s and assist with maintaining the Center for Christian Leadership budget . • Manage the Gallup Clifton Strengths access d atabase, including: o Setting up accounts for new staff, faculty, and WLC students. o Generat ing reports as needed. • Provide administrative support for the Forge Leadership Collective, including: o Scheduling appointments and training sessions. o Preparing and managing contracts. o Managing fiscal responsibilities, including processing invoices and tracking payments . • Record and prepare minutes for the Christian Leadership Committee of the WLC Board of Regents . Scheduling Support • Manage calendars and coordinate appointments as needed, including: o Student interviews and appointments for the Center for Christian Leadership. o Appointments related to Center for Christian Leadership events such as i 3, Serve2Lead, Leadercast, concerts, and others. Data Procurement, Entry, and Management • Maintain and update dat a related to: • Christian Leadership Certificate Program . • Current program students, mentors, leadership coaches, etc. • The Christian Leadership Certificate Program a lumni database. • Donors , prospects, and recruits. • Manage and update the Center for Christian Leadership scorecard . Event Planning Support • Assist with volunteer recruitment and coordination. • Communicat e and coordinat e with event venues . • Coordinat e logistics with keynote speakers and panelists. • Collect and organize supporting materials such as biographies, sponsor information, and guest lists, etc. • Manage event registration for events such as Serve2Lead, leadership field trips, leadership impact hours, i 3, and others. Grants and Scholarship Facilitation • Facilitate the following: o Greenfield Leadership Scholarship o Christian Women’s Leadership Circle Student Grants o Christian Women’s Leadership Circle Faculty/Staff Partnership Grants o Wrightsman Leadership Scholarship o Additional leadership scholarships as assigned. Center for Christian Leadership Promotion/Marketing • Create short video segments highlight ing the impact of leadership coaches and mentor s. • Develop and maintain a collection of program outcome stories and testimonials. • Coordinate the creation and management of Christian Leadership Program promotional and swag items . • Collaborate with the Office of Marketing and Management to enhance the Center for Christian Leadership website QUALIFICATIONS Education and Experience: • High school diploma required. • Associate degree in o ffice support , administrative assistance , or related field preferred. • Minimum of three years of administrative or office support experience including clerical support , calendar management , and event coordination. • Prior work experience within a higher education environment preferred . Knowledge, Skills, and Abilities desired: • A servant’s heart and commitment to supporting the mission of WLC and the Center for Christian Leadership. • Ability to perform duties in a manner consistent with WLC’s Code of Christian Conduct and WLC’s mission, ministry, and affiliation with the WELS . • Demonstrated organizational and communication skills, both verbal and written. • Ability to communicate effectively with a variety of internal and external stakeholders, including students, faculty, administration, and donors . • Proficiency in using Microsoft Office and Teams. • Familiarity with social media platforms. • Experience with marketing, promotion , and basic video production tools . • Excellent service orientation, with strong interpersonal, customer service and problem -solving skills to deliver results. • Ability to work collaborative ly in a team -oriented environment and adapt to changing priorities . • Proven ability and willingness to learn and effectively use new software and applications . • Ability to work independently, be resourceful, problem -solve and accomplish objectives without supervision, while exercising judgment on when to escalate to the Executive Director . • Demonstrated attention to detail , including proofreading, organization, prioritization, time management and efficiency .
