JobSummary
Serves as Program Manager (Director) in the Business Intelligence and Analytics Division (BIAD), Office of Information Technology (OIT). The incumbent is responsible for exercising management and operational control and serves as a liaison for execution and evaluation of organizational business analytics and management informational needs.LowGrade
15HighGrade
15PromotionPotential
NoneSubAgencyName
Office of Inspector GeneralOrganizationCodes
OT/SZ00Relocation
FalseHiringPath
MCOTags
TotalOpenings
1AgencyMarketingStatement
Creating a my Social Security (mySSA) account is a convenient way to access your personal Social Security information online. While not required for this position or the application process, you may wish to learn more about the benefits of having a mySSA account by visitingTravelCode
0ApplyOnlineUrl
https://apply.usastaffing.gov/Application/ApplyDetailStatusUrl
https://apply.usastaffing.gov/Application/ApplicationStatusMajorDuties
Education
Requirements
Evaluations
Applicants will be rated based on the following knowledge, skills, and abilities: Knowledge of Business Analytics which includes data analytics, data analysis, and data extract. Skill in using relational database concepts, class and object source data, tables, joins, dimensions, and measures (sum, count, average, maximum, minimum) to mine data, build reports and develop various dashboards. Skill in using business analytics tools and techniques. Ability in retrieving large amounts of data from various sources utilizing Structured Query Language (SQL) and other applicable tools, which includes using business intelligence, web intelligence, Microstrategy, Tableau, PowerBI, business objects universe concepts, analytics and other data/information retrieval platforms. Skill in using visualization software (e.g., Tableau) and Microstrategy, web intelligence, Dashboards, and various other user interfaces, and visualization tools to visualize data in a clear, concise and actionable manner. Applicants will be assessed using the rating criteria listed in the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12927060HowToApply
Please follow all instructions carefully. Errors or omissions may affect your eligibility. When answering the questionnaire, remember that your experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. Notice Concerning Materially False, Fictitious, or Fraudulent Statements Anything you claim in the occupational questionnaire or in your SSA-45 may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action. To apply for this position, you must provide a complete Application Package which includes: A Resume The Occupational Questionnaire: Click on the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the occupational questionnaire. Additional Required Documents, if applicable (See Required Documents section). The complete Application Package must be submitted before 11:59 p.m. (EST) on 05/18/2026. Failure to upload any required documents will disqualify your application from consideration. If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Alana Outen at 000-0000 or alana.outen@ssa.gov. Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories Due to our security procedures, our office will not accept any applications submitted via email, standard mail, or facsimile sent directly to the Servicing Personnel Office. Applicants are required to file through the online application process. The email address is listed only for inquiries about the position or the How to Apply process. To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.WhatToExpectNext
After all of the applications have been evaluated, you will receive notification via email explaining the status of your application. If you applied incorrectly or submitted an incomplete application, we will be unable to send you an electronic receipt of your application. Please read the How to Apply instructions carefully to ensure that you submit a complete application. To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.RequiredDocuments
RESUME: Your resume must provide all of the information necessary to make qualifications and eligibility determinations (e.g., experience related to your qualifications for this position, grade levels and dates of your current and prior positions, etc.). Your resume must specifically demonstrate, in your own words, the possession of the required experience related to the minimum qualifications, selective placement factors and/or evaluation criteria. Information that is copied or restated language from the vacancy announcement, rating criteria, KSAs and/or position description will not be considered. If this occurs, you may lose consideration for one or more grade levels or found ineligible. SF-50: If you are a current or former Federal employee, you must submit a Notification of Personnel Action (SF-50) that that reflects your grade/step, possession of time-in-grade (e.g., a Within-Grade Increase or Promotion/Reassignment dated more than one year ago), and career or career-conditional tenure in the competitive service. You may need to submit more than one SF-50 to prove possession of time-in-grade .NOTE: If you are a current Federal employee eligible under VEOA, you are subject to the time-in-grade requirement and must submit an SF-50 as required above. PERFORMANCE APPRAISAL: If you are a current Federal employee, you must submit a copy of your most recent performance appraisal. You must also include an explanation if you have changed agencies and have not yet received a performance appraisal from your new agency. If you are a new Federal employee who has not yet received a performance rating, you must upload an explanation. Current SSA employees and VEOA applicants are not required to submit performance appraisals. NOTE: If you are a current Federal employee (non-SSA) applying under VEOA, you must submit a performance appraisal or explanation(s) as required above. VETERANS EMPLOYMENT OPPORTUNITIES ACT (VEOA) The Veterans Employment Opportunities Act (VEOA) includes those eligible for veterans' preference OR have been separated from the armed forces under honorable conditions after 3 or more years of continuous service, including veterans who were separated shortly before completing the required 3-year period. For more information visit the Vet Guide. If you are claiming veterans' preference, you must submit a copy of your military discharge certificate (DD-214 member 4 copy preferred) or an official statement of service from your command if you are currently on active duty. To be acceptable, the document must contain dates and show Character of Service. If you are a current active duty military member who does not have a DD-214 and are claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days of the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by or under the direction of military members' military personnel offices, unit commanders, or higher headquarters. INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide: proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent. For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp. Military Spouse Appointing Authority: You may be eligible for an appointment under the Military Spouse Appointing Authority if you are a spouse of: 1) an active duty member of the armed forces; 2) a service member who is 100% disabled due to a service-connected injury; or 3) a deceased service member of the armed forces. Each of these categories has different eligibility criteria that must be met. Individuals applying for consideration under this authority MUST provide the applicable supporting documentation (e.g., documentation verifying marriage, copy of your spouse's active military orders, DD-214, copy of a statement from the Department of Veterans Affairs or a branch of the military certifying the service member's service-connected disability rating, DD-1300, etc.). You are no longer eligible if you remarry.Benefits
BenefitsUrl
https://www.opm.gov/healthcare-insurance/Guide-Me/New-Prospective-Employees/OtherInformation
This is a non-bargaining unit position to be filled under the provisions of the Management Officials Promotion Plan. The best-qualified list for this vacancy may be used to fill the same or similar positions in a component(s) under the same Chief. Additional selections may be made within 6 months of the date the best qualified list is issued. LOCALITY PAY: Salary will be set in accordance with locality pay provisions. Candidates currently receiving a higher locality pay than the office applied for are advised that should they be selected, they will lose entitlement to the higher locality pay. OTHER NOTES: Selected employee is subject to the completion of a 1-year probationary period for a supervisory position unless the employee served in such a position before August 11, 1979, or has completed one. Telework approved according to the agency policy. This is a high risk public trust position. The selected employee will be required to complete a Standard Form 85P, Questionnaire for Public Trust Positions, in order to have the appropriate investigation conducted, unless the employee has been previously certified eligible to occupy a position at this level. Per OPM's new resume guidance, resumes must be limited to 2 pages only. If you are claiming 10-point veterans' preference based on a service-connected disability, you must also submit an Application for 10-Point Veterans' Preference (SF 15) and the required documentation specified on the reverse of the SF-15. Preference will be granted based on the documents received. Current SSA employees are not required to submit an SF-50. If you are a former Federal employee with reinstatement eligibility, you must also submit your separation SF-50 showing your separation was not for performance or conduct reasons.KeyRequirements
WithinArea
FalseCommuteDistance
0ServiceType
01AnnouncementClosingType
01AgencyContactEmail
alana.outen@ssa.govAgencyContactPhone
000-0000SecurityClearance
Not RequiredDrugTestRequired
FalsePositionSensitivitiy
High Risk (HR)AdjudicationType