Supervisory IT Specialist (SYSANA/APPSW)

Social Security Administration

Woodlawn, MD

JobSummary

The position description number for this position is PD06C002S. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search Directs a branch of employees involved in one or more systems functions including the planning, analysis, design, development, testing, modification, validation and implementation of major SSA programmatic systems, and support for these functions.

LowGrade

HighGrade

PromotionPotential

None

SubAgencyName

Chief Information Officer (CIO)

OrganizationCodes

OT/SZ00

Relocation

False

HiringPath

fed-internal-search

MCOTags

SME QA Process

TotalOpenings

AgencyMarketingStatement

TravelCode

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

Directs a branch of employees in the conduct of systems' analyses for the planning, design, development, testing and implementation of major SSA programmatic systems, or support for this analysis.
Conducts continuing liaison with other SSA components and external agencies to determine feasibility and to plan the development of programmatic systems, and the sharing of data.
Directs the design, development and testing to implement and maintain current, redesigned and new software for programmatic and MI applications.
Directs, coordinates and reviews a variety of special studies and projects regarding programmatic systems.
Furnishes advice to the Division Director and other officials on unique or complex programmatic systems problems and issues. Identifies potential for improvement and recommends changes.
Participates with the Division Director in planning and setting overall objectives, plans and policies for the division. Contributes to the development of operating policies, objectives, plans and methods as well as budget/resource projections.

Education

Requirements

Evaluations

Applicants will be rated based on the following knowledge, skills, and abilities: Ability to direct and identify strategies for SSA programmatic software systems. Knowledge of the phases of the Systems Development Life Cycle. Ability to communicate orally and in writing. Applicants will be assessed using the rating criteria listed in the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12937137

HowToApply

Please follow all instructions carefully. Errors or omissions may affect your eligibility. When answering the questionnaire, remember that your experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. Notice Concerning Materially False, Fictitious, or Fraudulent Statements Anything you claim in the occupational questionnaire or in your SSA-45 may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action. To apply for this position, you must provide a complete Application Package which includes: SSA-45 The Occupational Questionnaire: Click on the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the occupational questionnaire. Additional Required Documents, if applicable (See Required Documents section). The complete Application Package must be submitted before 11:59 p.m. (EST) on 04/27/2026. Failure to upload any required documents will disqualify your application from consideration. If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Careers at SSA at Careers@ssa.gov. Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories APPLYING FROM A PERSONAL COMPUTER OUTSIDE OF WORK SSA employees may access Internal Vacancies On-Line (IVOL) postings and apply for vacancies from locations outside of SSA (e.g., from home, public computer, etc.). Please use the following link: https://www.ssa.gov/careers/ivol. Be sure to forward the link and other application materials (such as the SSA-45) to an email source accessible from outside of SSA (e.g., your personal computer, etc.). Due to our security procedures, our office will not accept any applications submitted via email, standard mail, or facsimile sent directly to the Servicing Personnel Office. Applicants are required to file through the online application process. The email address is listed only for inquiries about the position or the How to Apply process. To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.

WhatToExpectNext

After all of the applications have been evaluated, you will receive notification via email explaining the status of your application. If you applied incorrectly or submitted an incomplete application, we will be unable to send you an electronic receipt of your application. Please read the How to Apply instructions carefully to ensure that you submit a complete application. To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.

RequiredDocuments

The following section provides information on supporting documentation that must be submitted. We encourage you to submit a two-page resume for OPM compliance, as well as the SSA-45 under "Other," to ensure that all your qualifications are fully considered. SSA-45 (all applicants) Your SSA-45 must provide all of the information necessary to make qualifications determinations (e.g., all experience related to your qualifications for this position, full performance level of your current position, the dates at each grade level of your current or prior career-ladder position(s), etc.). These documents will be referred to the selecting official if you are eligible for the best qualified list. Employees' Official Personnel Folders will not be reviewed. Your SSA-45 must specifically demonstrate, in your own words, the possession of the required experience related to the minimum qualifications, selective placement factors and/or evaluation criteria. Information that is copied or restated language from the vacancy announcement, rating criteria, KSAs and/or position description will not be considered. If this occurs, you may lose consideration for one or more grade levels or found ineligible.

Benefits

BenefitsUrl

http://personnel.ba.ssa.gov/ope/benefits_menu.htm

OtherInformation

NONCOMPETITIVE CONSIDERATION DUE TO SPECIAL HIRING AUTHORITY Applications for noncompetitive consideration will be accepted from SSA employees in the area of consideration who are currently serving under the following types of appointments: Schedule A, Reg. 213.3102 (U) appointments for individuals with disabilities; and time limited appointments for veterans with a compensable service-connected disability of 30% or more. Applicants serving under these provisions do not need to submit copies of your disability or Veteran's documentation. However, you must submit a current SF-50 that provides information on the appointment authority under which you were hired. Otherwise, you will not receive non-competitive consideration. NOTE: Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration. This is a non-bargaining unit position to be filled under the provisions of the Management Officials Promotion Plan. The best-qualified list for this vacancy may be used to fill the same or similar positions in a component(s) under the same Deputy Commissioner. Additional selections may be made within 6 months of the date the best qualified list is issued. LOCALITY PAY: Salary will be set in accordance with locality pay provisions. Candidates currently receiving a higher locality pay than the office applied for are advised that should they be selected, they will lose entitlement to the higher locality pay. OTHER NOTES: Selected employee is subject to the completion of a 1-year probationary period for a supervisory position unless the employee served in such a position before August 11, 1979, or has completed one. Relocation expenses will not be paid. This is a critical sensitive position. The selected employee will be required to complete a Standard Form 86, Questionnaire for Sensitive Positions, in order to have the appropriate investigation conducted, unless the employee has been previously certified eligible to occupy a position at this level.

KeyRequirements

WithinArea

False

CommuteDistance

ServiceType

AnnouncementClosingType

AgencyContactEmail

Careers@ssa.gov

SecurityClearance

Not Required

DrugTestRequired

False