Student Services Spec (Academic Advisor, GEPN) 0078119

University of Hawaii
Honolulu, HI

Description




Title: Student Support Specialist (Academic Advisor, GEPN)
Position Number: 0078119
Hiring Unit: School of Nursing and Dental Hygiene (SONDH)
Location: Honolulu / Manoa Campus
Date Posted: April 13, 2026
Closing Date: May 4, 2026
Band: B
Minimum Monthly Salary: Salary Schedules and Placement Information
Full Time/Part Time: Full Time (100% FTE)
Temporary/Permanent: Permanent

Other Conditions
Position is expected to begin approximately May / June 2026 or as mutually acceptable. Renewal of appointment is dependent on performance, program needs and/or availability of funds. To know more about the SONDH, go to: https://nursing.hawaii.edu/

Duties and Responsibilities

  1. ** Manages day-to-day operations of the Graduate Entry Program in Nursing (GEPN).
  2. ** Advises prospective students on pre-admission requirements, course selection for each semester, special equipment and connectivity requirements needed for online courses, and develop and maintain tracking system for ongoing follow-up.
  3. ** Develops and maintains various student databases on recruitment trends; enrollment, graduation, attrition; personnel data; and resources marketing.
  4. ** Works with Graduate Division to assist potential students with the admission process.
  5. ** Develops and maintains databases for program such as curriculum, program evaluation and reports.
  6. ** Develops and implements various informational and recruitment materials, including those hosted on the school web site.
  7. Writes and produces reports. Collects and analyzes research data. Drafts correspondence for the Program Director on matters related to the project.
  8. ** Oversees the development and execution of marketing materials and plans. Conducts marketing presentations to community agencies and at national conferences.
  9. ** Plans and coordinates meetings, attends meetings and conferences on recruitment techniques and other new methodologies.
  10. ** Supervises graduate or other assistants relating to program.
  11. ** Provides administrative and fiscal support to the Program Director.
  12. ** Coordinates activities with internal and external organizations including prospective student informational sessions, admissions interview, new student orientation, workshops and mentoring sessions, and pre-licensure completion recognition.
  13. ** Plans and coordinates special consultant visits.
  14. ** Coordinates admissions process including the intake of applications, inputting applications into the system, completing first review of applications to ensure requirements are met, creating ranking sheets for faculty review and process acceptances.
  15. ** Manages and responds to all recruitment inquiries.
  16. ** Monitors timetables for program activities including processes for admissions, scholarships, registration, and program completion.
  17. ** Monitors student progression and matriculation.
  18. ** Works with UH Outreach College, Graduate Division, UH Admissions and Records, Graduate Chair, and Program Director to facilitate student enrollment issues.
  19. ** Works with UH Outreach College to ensure accurate completion of all Memorandum of Understandings and personnel documents.
  20. Other Duties As Assigned.

Minimum Qualifications:
  1. Possession of a baccalaureate degree in education, business, healthcare field, or related field and 3 year(s) of progressively responsible professional experience with responsibilities for health management, project coordination, and/or academic advising; or equivalent education/training or experience.
  2. Considerable working knowledge of principles, practices and techniques in health management, academic advising or project management as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
  3. Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with health management, academic advising or project management.
  4. Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
  5. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
  6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
  7. Demonstrated ability to operate a personal computer and apply word processing software.
  8. If applicable, for supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
  9. Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
  10. Excellent organizational skills, able to multi-task and meet deadlines.
  11. Working knowledge of Family Education Rights and Privacy Act (FERPA) regulations.

Desirable Qualifications:

  • Master’s degree in Nursing or Business Administration or Student Counseling.
  • Work experience in student counseling or academic advising.
  • Work experience in a student services environment in a higher education setting.
  • Experience in an academic support environment.
  • Experience with University of Hawaii policies and procedures, and student information systems.

To Apply:
Click on the “Apply” button on the top right corner of the screen and attach the required documents. Applicants must submit the following:
  1. Cover letter expressing interest in the position and how you satisfy the minimum and desirable qualifications;
  2. Current resume;
  3. Names and contact information (including email address) of three (3) professional references;
  4. Copy of official transcripts. The original official transcripts will be required at the time of hire.
NOTE: Application will not be considered if NEOGOV Online application is incomplete or any of the required documents are not included or are unreadable. If this is your first time applying for a position using NEOGOV, please create a new account.
Inquiries:
Corie O. Fulgencio-Arre, HR Specialist; mcfa@hawaii.edu

EEO, Clery Act, ADA

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/

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