The Store Manager is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. This includes managing all aspects of store operations, including scheduling, customer service, marketing, merchandising, inventory, financial reporting, and safety. You will also manage, develop, and motivate store employees as well as develop business strategies to meet goals and increase sales in a competitive marketplace. In this position, you will grow the company’s market share by selling to large, commercial users, such as paint contractors, as well as retail customers.
This position’s typical schedule is 48 hours per week, which may include evenings and/or weekends.
This position is also eligible for bonus based on performance and subject to the terms of the Company’s applicable plans.
This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
- Develop business strategies to increase sales and optimize profitability
- Meet sales goals by training, motivating, mentoring, and providing feedback to store employees
- Ensure high levels of customer satisfaction through excellent service
- Build and maintain knowledge of all products to ensure effective customer recommendations
- Build positive relationships with wholesale and retail customers
- Complete store administration
- Ensure compliance with policies and procedures including safety, loss prevention, and security
- Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
- Provide accurate and timely reporting as required
- Manage employee training, development, performance management, and corrective action
- Respond to and resolve any customer and/or employee complaints
- Partner with Sales Reps to make outside sales calls to increase market share
