Store Director - Global Flagship
We’re looking for an experienced Store Director to lead our new global flagship location in New York City.
This is not a traditional store leadership role. You will lead one of Edikted’s largest and most complex store environments, including a multi-layered team structure and diverse customer touchpoints under one roof. You’ll lead through a layered leadership team, balancing big-picture direction with real-time decision making on the floor. This role is expected to operate with the mindset of a multi-unit leader within a single flagship environment.
What You’ll Do
Own a Complex High-Volume Business
- Lead overall store sales and performance across a high-traffic, multi-faceted environment
- Set clear priorities and direction, ensuring alignment across different areas of the business
- Use data, trends, and in-store insights to drive decisions and continuously improve results
- Balance growth, customer experience, and operational efficiency at scale
Lead Across Multiple Teams & Experiences
- Direct and develop a team of Assistant Store Directors (ASDs), each owning key areas of the business
- Oversee multiple teams operating within the building, ensuring consistency in leadership and execution
- Build a deep bench of leaders who can step into increased responsibility as the business grows
Lead the Flagship Customer Experience
- Define what exceptional looks like across all customer touchpoints - from product discovery to service moments
- Ensure the store delivers a seamless, high energy experience at all times
- Lead from the floor, setting the tone for pace, energy, and service
- Continuously evolve and elevate the in-store experience to reflect the brand, culture, and customer expectations
Drive Operational Excellence
- Ensure strong execution across operations, inventory flow, and overall store readiness
- Maintain a high standard of visual presentation and environment, aligned with brand direction
- Protect the business through disciplined operational and loss prevention practices and awareness
Act as a Strategic Partner
- Partner closely with District leadership and cross-functional teams to drive priorities and initiatives
- Represent the store in high-visibility moments, including leadership visits and brand activations
- Provide strategic feedback and insight that continuously levels up performance
Who You Are
- A strong retail leader with 5+ years of Store Manager, General Manager or Mult-Unit Manager experience, operating in high-volume, high-complexity retail environments
- Proven ability to effectively lead leaders and multiple teams simultaneously
- Strong business acumen with the ability to connect strategy to execution
- Comfortable navigating ambiguity and building structure where needed
- Highly present and hands-on, with strong sales floor instincts
- Energized by fast pace, people leadership, and building something that stands out
- Flexible and ready to work nights, weekends, and holidays
- Tech-savvy and confident using retail systems and tools
Reporting Structure
- Reports to: District Manager
- Direct Reports: Assistant Store Directors (ASDs)
- Indirect Reports: Multiple teams across the store (e.g., Store Leads, Sales Associates, etc.)
Why You’ll Love It Here
- Growth - We’re growing fast, and we want you to grow with us
- Team - Work with passionate, creative, and driven people
- Energy - No two days are the same. New drops, new trends, new opportunities, new initiatives
- Impact - This is the flagship. What you do here sets the tone everywhere
- Scope - Lead a more complex, multi-dimensional business than a traditional store
If you’re ready to lead with energy, inspire a team, and build something unforgettable - we want to hear from you.
Apply now and let’s make it happen!
