Startup Office Manager (SOM)

Company Description

VentureOps specializes in building robust business operations infrastructures for startup companies. By streamlining administrative functions, such as accounting, HR, payroll, benefits, and facilities management, VentureOps ensures startups can efficiently focus on their core strategies and technological innovations. The company also manages Board services, contract administration, stock administration, patent filing, and immigration petitions. Located in Silicon Valley, VentureOps is dedicated to supporting tech startups on their path to a successful exit. We offer Startup Office Manager (SOM) training and advanced Startup Operations Management training so that our SOMs can hit the ground running from day one. We also offer a SOM Community where SOMs across Silicon Valley may continue developing skills, share best practices, and have a community of support with peers and mentors.

Position Overview

This is a full-time, on-site role located in Palo Alto, CA. As a Startup Office Manager (SOM), you will oversee daily office operations, support Executive leadership, manage administrative tasks, and serve as the first point of contact for both internal and external stakeholders. Your responsibilities will include managing office equipment and supplies, coordinating schedules and meetings, providing exceptional customer service, and assisting with various administrative duties to maintain a productive and organized office environment. You will also assist with accounting, HR/onboarding, facilities, legal administration, and other operational responsibilities.

This role is for you if you're comfortable with ambiguity, change, and shifting gears at a moment's notice. You are exceptionally organized, a quick-learner, proactive, willing to roll up your sleeves, and naturally take initiative as required. You will be expected to effectively multi-task, manage shifting priorities well, and help build the plane while in flight, theoretically. You will set up operational systems and processes for a new office and handle all office/operational needs. You are diplomatic, use extreme discretion under all circumstances, and work at all levels with kind professionalism.

Qualifications

• Strong communication and customer service skills to effectively interact with Executives, employees, clients, and vendors.
• Proficiency in office administration and Executive assistance, including managing schedules, files, and office organization. Event planning, meeting coordination, and culture creation experience.
• Prior experience as an office manager, EA, accountant/bookkeeper and/or HR generalist is preferred.
• Experience with managing Office Equipment and performing general office maintenance tasks.
• Ability to multi-task, prioritize deadlines, and operate effectively in a fast-paced startup environment.
• Proficiency in office software tools such as Microsoft Office Suite or Google Workspace.
• Proficient with Quickbooks Online (QBO) is preferred.
• AI user is preferred.
• Startup experience is preferred, not required.

Ideal Candidate Profile

• Likes working closely with decision makers and tech startup founders.
• Enjoys owning projects from start to finish.
• Can multi-task across functions and departments.
• Comfortable with change and adaptable. Works confidently with ambiguity.
• Lifelong learner; curious, inquisitive, and always interested in developing new skills.