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Staff Pharmacist Manager – Second Shift
Schedule: Monday–Friday | 2:30 PM – 11:00 PM
Career Track: Management
Job Family Group: Operations / Clinical
Position Summary
The Staff Pharmacist Manager is accountable for second‑shift manual dispensing operations within a high‑volume, automated home delivery pharmacy environment. This role achieves business results through people, providing oversight and leadership to licensed pharmacists and pharmacy technicians while ensuring safe, compliant, and efficient pharmacy operations.
Aligned with Cigna’s leadership competencies, this role requires a people‑focused leader who demonstrates accountability, adaptability, collaboration, and a continuous improvement mindset while delivering consistent results for our patients, customers, and enterprise partners.
Leadership Competencies & Core Responsibilities
Accountability & Ownership
Accountable for second‑shift pharmacy performance, safety, quality, and compliance
Owns daily production results, ensuring accurate and timely reporting of operational metrics
Holds self and team members accountable for meeting performance expectations and regulatory standards
People Leadership & Development
Lead, coach, and develop a team of licensed pharmacists and pharmacy technicians
Execute performance management processes, including goal setting, coaching, feedback, and corrective action
Support onboarding, ongoing training, and development to build capability, engagement, and bench strength
Create a respectful, inclusive, and high‑performance culture aligned to Cigna values
Customer‑Centric & Patient‑Focused Approach
Ensure pharmacy operations support safe, accurate, and timely medication dispensing
Make operational decisions with patient safety and service quality as top priorities
Reinforce quality standards and a “right‑the‑first‑time” mindset across the team
Adaptability & Change Leadership
Lead effectively in a fast‑paced, highly automated, production‑driven environment
Respond quickly to changing priorities, workload fluctuations, and operational challenges
Support enterprise initiatives, workflow changes, and technology enhancements
Teamwork & Collaboration
Partner effectively with first shift, overnight, and cross‑functional teams to ensure seamless operations
Communicate clearly and proactively to enable strong shift‑to‑shift continuity
Build trust‑based relationships that foster collaboration and shared accountability
Continuous Improvement & Operational Excellence
Identify opportunities to improve productivity, quality, safety, and team effectiveness
Lead and execute continuous improvement initiatives using data and frontline feedback
Encourage employee input and innovation to improve processes and outcomes
Required Qualifications
Bachelor of Science in Pharmacy (BS Pharm) or Doctor of Pharmacy (PharmD)
Active and in good standing Indiana Pharmacist License or willingness to obtain Indiana licensure within six (6) months of hire
Prior experience leading, supervising, or influencing teams
Experience in a fulfillment center a plus
Excellent verbal and written communication skills
Ability to work second shift (2:30 PM – 11:00 PM), Monday through Friday
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.